Now Hiring - UFP Industries, Inc. - Manufacturing Account Manager - Structural Packaging in Milwaukee, WI

Full description of the position

Job Summary As an Account Manager, you will play a crucial role in fostering strong relationships with key clients and driving sales within the Greater Milwaukee to Chicago territory. You'll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Account Manager is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive. Principle Duties and Responsibilities Active selling * Builds and maintains strong relationships with existing clients and prospect new business opportunities in your territory. * Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects. * Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication * Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction. * Understands the market and keeps customers informed * Owns the customer relationship * Solicits sales opportunities with new and existing customers * Introduces new programs to customers * Closes on sale opportunities * Manages leads and customers in the Company's CRM management system * Manages aged inventory and accounts receivable * Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice. * Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns. Strategic * Develops programs based off customer needs * Creates ongoing and growing business * Develops a plan for the business * Focuses on targets and updates through CRM management * Focuses on meeting business plans * Conducts Customer Business Reviews * Introduces New product expansion/market * Prepares various reports and correspondence as required * Performs other duties as required Training We will provide the necessary training for you to: * Generate sales based on company standards and expectations. * Negotiate with customers to grow sales. * Understand the importance of gross margin and the company's collection process. Behavior We expect you will be: * Demonstrates a strong entrepreneurial spirit * Responsible and trustworthy to work under little supervision * Highly motivated and enthusiastic * Good interpersonal skills and a good communicator * Team player and goal-oriented * Reliable and maintain good attendance * Professional and respectful * Able to pass a drug test Qualifications Work Experience, Certifications and Education * Minimum 3 years of work experience in sales or customer service. * Working experience in sales, preferably with product, industry, and market knowledge in structural packaging, pallet, mixed material crates, and boxes, is a plus * Ability to understand technical specifications of products and communicate their benefits effectively to customers. * Bachelor's degree in business administration, marketing, or related discipline, or equivalent experience is preferred * Understanding of basic accounting and business concepts. * Proficiency in the use of the English language in reading, writing and speaking. Competencies * Achievement, motivation, and perseverance * Composure and resiliency * Influence and persuasion * Initiating action * Negotiating * Relationship building The Company is an Equal Opportunity Employer.