Now Hiring - Designer Appliances - Luxury Retail Sales Consultant | $80K minimum + $150K+ potential | Montclair in Montclair, NJ

Full description of the position

Luxury Retail Sales Consultant Full-Time | Montclair, NJ Compensation: Competitive base salary plus commission, with a guaranteed minimum of $80,000. Top performers earn $150,000+ , shaping their own path by building client relationships and growing their network. We provide retail and company-generated leads , but the biggest earners are hunters who go beyond, turning opportunities into lasting partnerships. Benefits: 401(k) + match, health/dental, PTO About Us Designer Appliances is a fast-growing home appliance retailer--join us and help redefine the shopping experience. We're more than just a store--we're trusted advisors helping customers create beautiful, functional homes. As we prepare to open our third showroom, now is a great time to join our team --you'll be stepping into a growing company with new opportunities to make an impact. From our thoughtfully designed showrooms to our on-staff chef who brings appliances to life through live demonstrations, we go beyond selling products--we create experiences. With the largest social media following of any independent appliance retailer, your work will contribute to a brand that's leading the conversation in our industry. Check out our Instagram (@designerappliances) to see the kinds of high-end, design-driven projects you'll be a part of. If you're looking to grow your career in a creative, collaborative, and forward-thinking environment, Designer Appliances is the place to be. What You 'll Do We're looking for ambitious individuals with a strategic sales mindset, a drive for learning, and a passion for building genuine connections with our discerning clientele. Your responsibilities will include: * Greet customers warmly--whether in-store or by phone--and provide a welcoming, helpful experience. * Guide clients through the appliance selection process for remodels, replacements, and new builds. * Build lasting relationships by deeply understanding each client's needs and preferences. * Prepare and present accurate, tailored quotes and follow up proactively. * Set clear expectations around deliveries, installations, warranties, and service. * Collaborate with teammates and escalate issues appropriately to ensure client satisfaction. * Use CRM system (NetSuite) to track interactions & maintain detailed customer histories. * Meet and exceed personal and team sales goals. * Participate in ongoing training to expand product knowledge and refine sales skills. What We 're Looking For * Strong communication, listening, and interpersonal skills. * Confidence in closing deals and handling objections. * Experience managing a pipeline of long-cycle leads and ensuring strong close rates. * Comfort learning technical product details and guiding clients through complex purchases. * Interest in home design, remodeling, or luxury products is a bonus. * Experience in fast-paced, customer-focused environments. * Interest in home design, remodeling, or luxury products is a bonus. * Familiarity with modern tools like email, CRMs, and AI (e.g., ChatGPT) is a plus. * Willingness to work a retail schedule, including one weekend day. Weekday shifts are typically 9:00 AM-5:30 PM or 10:30 AM-7:00 PM. Why Join Us? * No cold calling - we invest in marketing to bring the right clients to you. * Upward mobility - top performers often see rapid career and earnings growth within 18-24 months. * Startup energy, real structure - we move fast, test new ideas, and improve continuously--without corporate red tape. * Work-life balance - no night shifts, plus generous time off and strong benefits. Job Type: Full-time Pay: $80,000.00 - $150,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Application Question(s): * This position requires working one weekend day per week, with weekday shifts typically 9:00 AM-5:30 PM or 10:30 AM-7:00 PM. Are you able to commit to this schedule? (Yes/No) * Do you have prior sales experience in a customer-facing role? If yes, please describe the type of sales environment and the kinds of customers you worked with. * Have you ever worked in luxury retail, home design, remodeling, or a related field? (Preferred, not required) * This role requires guiding clients through large, high-consideration purchases. How confident are you in building relationships, handling objections, and closing deals? (Briefly describe your sales process) * In this role, you'll manage a pipeline of leads where purchases often take weeks or months to close because appliances are a considered purchase. Do you have experience managing this type of long sales cycle, and how do you make sure you keep the pipeline moving forward and close sales at a strong rate? * Are you comfortable using CRM software to track and manage customer interactions? Please explain. * This role requires being highly responsive and proactive in communicating with clients. How do you typically manage follow-ups, and what steps do you take to make sure no opportunities fall through the cracks? * Appliances are a technical sale with many models, specifications, and details to master. Have you ever sold a complex product before? If so, what was your strategy for learning the material and being able to present it confidently to clients? * This role is based in Montclair, NJ and requires working on-site. Are you able to reliably commute to Montclair, NJ for work? Work Location: In person