Now Hiring - home2suites by hilton - Hotel Front Office Manager & Director of Sales in Oswego, NY

Full description of the position

Visions Hotels is a growing organization. We are recruiting for a Hotel DOS for our growing team, Home2 Suites by Hilton in Oswego, NY! This is a great opportunity for a candidate that has a passion for hospitality and sales! Purpose of the Position: To increase profits by increasing room sales and generating business through an aggressive sales effort. Essential

Responsibilities

: Secures business for the hotels by:

• Soliciting business through history files, telephone calls, outside sales calls, and direct mailings within all assigned markets
• Meeting with clients to sell hotel room nights and function space
• Providing tours of the hotels facilities to prospective clients
• Entertaining clients to solicit business through lunch, dinner, and entertainment appointments
• Learning, understand, and utilize all Franchise brand specific sales programs and tools
• Analyze all reporting tools within each market or hotel (Rubicon, Hotelligence, star, etc)
• Participating in Sales Blitzes
• Becoming a member and having involvement in industry organizations to meet prospective clients
• Participating in community organizations and functions (CVB, Chamber, Inn Keepers, etc.)
• Minimum of 2 work days each week outside with scheduled appointments, cold calls, prospecting, community events, etc Contributes to the financial success of the company by:
• Selling all product lines of the hotel(s), including catering, rooms, packages, lounge and restaurant promotions
• Meeting and exceeding budget and booking goals monthly
• Assist GMs with inside sales efforts to meet and exceed monthly goals
• Assist GMs with yield management to maximize RevPar
• Assist each hotel to create, develop, and utilize a sales and marketing plan
• Assist each hotel to create and market property level promotions and packages
• Cross sell among markets all Visions Hotels properties and programs
• Displaying the highest time management skills
• Selling at the highest possible competitive price
• Suggestive selling and informing client of benefits/features of the hotel(s) Maintains proper records and files for follow up and future references by:
• Creating files for new business
• Updating past client files with new information
• Tracing files for future solicitation
• Ensuring compliance of catering/sales files with standard and specific updating reader files
• Submits weekly sales recap/production reports
• Submits monthly revenue production reports
• Keeping and analyzing records on inquires, cancellations, and lost/turndown business Maintains professional and technical knowledge by:
• Attending sale seminars
• Obtaining information on local area competition and customer segments
• Investigating, researching and developing specific market trends
• Understanding laws pertaining to local hotel room taxes, political contributions, alcoholic beverages, guest complaints, ADA, Hotel sales contracts, price fixing, rebates to groups as pertaining to situations
• Assisting and understanding the Business Plan for the hotel(s)
• Reading, learning, and understanding the hotels' standard operating procedures (SOP)
• Learn each individual brands inventory forecasting systems
• Coordinates and approves all sales material/collateral for each property specific sales packet, promotion, and or participating event
• Approves or seeks Operation Manager's approval for all sales expenses
• Keeps Operations Manager promptly and fully informed of all problems or unusual matters of significance
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
• Maintains a favorable working relationship with all other Visions Hotels Associates to foster and promote a cooperative and harmonious working climate
• At all times projects a favorable image of the Visions Hotels to the public. EOE Job Type: Full-time Job Location:
• Oswego, NY Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: No less than 36 per week

Benefits

:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance Schedule:
• 8 hour shift
• Evenings as needed
• Holidays
• Morning shift
• Nights as needed
• On call
• Overnight shift
• Overtime
• Weekends as needed Education:
• High school or equivalent (Preferred) Experience:
• Hotel Experience: 1 year (Required)
• Front Desk: 1 year (Required) Ability to Relocate:
• Oswego, NY 13126: Relocate before starting work (Required) Work Location: In person