Now Hiring - Lee Douglas Interiors, Inc - Showroom Sales & Operations Coordinator (Furniture and Home Décor) in Omaha, NE

Full description of the position

ABOUT THE ROLE We are seeking a full-time Showroom Sales and Operations Coordinator to join our furniture and home decor store team in Omaha. This position is hands on, fast paced, customer facing, and ideal for someone who enjoys staying busy, learning products in depth, supporting designers, and contributing to a team driven business. This is not a sit at the desk or ring and go retail position. Each day is active and varied and you will be involved in retail sales, customer service, merchandising, inventory support, and daily store operations. We are looking for someone who wants to grow with the company, take ownership, and contribute to our long term goals while helping deliver a consistent, high touch customer experience. We value people who take pride in their work, communicate clearly, and enjoy being part of a collaborative team. RESPONSIBILITIES Sales and Client Experience * Greet and assist walk-in customers in a professional, welcoming manner * Confidently sell products and guide customers through purchasing decisions * Provide product knowledge and recommendations to support a premium in store experience * Operate the point of sale (POS) system for checkout, refunds, and returns * Answer phones and route inquiries appropriately * Maintain and manage the appointment calendar * Communicate with interior designers when their clients are in the store Store and Inventory Operations * Receive and process new inventory (unbox, inspect for damage, tag, stage, and merchandise) * Assist with inventory organization, counts, and general stock support * Maintain visual merchandising standards and store presentation * Support general store upkeep, organization, and product restocking * Ensure the store reflects our brand standards, values, and level of service Team & Business Support * Collaborate with retail, design, and warehouse teams to support daily operations * Follow systems and procedures while offering thoughtful improvements * Represent the company's values and professionalism in day to day interactions Schedule & Compensation * Full-time, salaried position * Requires 2 Saturdays per month, business hours 11:00 AM to 3:00 PM * Weekday schedule 8:30 AM to 5:00 PM * Competitive salary based on experience QUALIFICATIONS * Retail, store, hospitality, or customer service experience preferred * Sales experience strongly preferred (furniture, home decor, or specialty retail experience a plus) * Strong communication and organizational skills * Comfortable multitasking in a busy, customer facing environment * Reliable, detail-oriented, and professional SPECIAL DEMANDS The following requirements are essential to success in this role and are not optional. This Role Requires * Someone who enjoys being on their feet and engaged throughout the day * A self starter who takes ownership and notices what needs to be done * A team player who values consistency, accountability, and communication * Someone interested in retail, design, home furnishings, interior design, and customer experience * A professional looking for more than a short-term or "just retail" job Not a Match For * Someone looking for a passive or low responsibility retail role * Anyone who prefers minimal customer interaction * Someone uninterested in learning products or contributing beyond checkout As an interior design and retail store we have a lot of furniture moving through the space, so physical strength is required. Candidates must be able to lift and carry up to 50lbs and stand or walk for extended periods of time. Occasionally additional hours may be needed to support the team and client experience. Candidates must be able to perform in environments of varying temperature and noise conditions and must report to work on time as directed by management.