Now Hiring - Tata Consultancy Services Limited - Client Partner Insurance Healthcare in Louisville, KY

Full description of the position

• Client Relationship & Account Management:
• Manage a large client account and ensure growth in revenue and service adoption.
• Develop new business opportunities within the account to achieve revenue growth targets.
• Serve as the primary point of contact and trusted advisor for client leadership.
• Liaison with clients to understand business needs and analytics requirements.
• Ensure overall customer satisfaction and retention.
• Strategic & Operational Oversight:
• Responsible for overall client relationship management, including escalation handling and stakeholder management. Own P&L management for the account:
• Revenue growth
• Margin management
• Resource planning and utilization
• Business planning and forecasting
• Drive adoption of analytics solutions aligned with client business objectives.
• Delivery & Innovation Oversight:
• Collaborate with analytics delivery teams (onsite/offshore) to ensure project delivery excellence.
• Oversee analytics solutions, dashboards, and insights that impact client decision-making.
• Facilitate workshops and co-creation sessions to identify innovation opportunities.
• Generic Skills: a. Strong stakeholder management and client engagement skills. b. Excellent communication, presentation, and negotiation abilities. c. Strategic thinker with problem-solving and business acumen. d. Ability to lead cross-functional teams and influence decision-making. e. Collaborative approach with onsite/offshore teams and client teams. f. Ability to identify growth opportunities and achieve business targets Functional Knowledge: a. Strong knowledge of US Healthcare Insurance, business intelligence, and reporting tools (Tableau, Power BI, QlikView). b. Hands-on experience with SQL, Python, R, or similar analytics programming tools. c. Understanding of data governance, data quality, and analytics best practices. d. Knowledge of AI/ML, predictive analytics, and advanced analytics frameworks is a plus. e. Ability to translate analytics insights into business recommendations and growth opportunities. Salary Range: $131,800-$210,300 a year LI-KM1 Location Louisville, KY Job Function TECHNOLOGY Role Client Partner Job Id 385120 Desired Skills Program Management Salary Range $131,800-$210,300 [jobDescription.year]