Now Hiring - EFL - Inside Sales Representative (College Grads Welcome) in Secaucus, NJ

Full description of the position

Location: Secaucus NJ or Miami FL (On-Site) Department: Sales Reports To: Sales Manager Position Summary: As an Inside Sales Representative at our freight forwarding supply chain logistics company, you will be responsible for generating leads, managing customer relationships, and providing exceptional service to our clients. This entry-level position is ideal for a recent college graduate with a major in Supply Chain Management who is eager to apply their knowledge and skills in a dynamic and fast-paced environment. This is an Onsite role in Secaucus, NJ or Miami, FL. Encourage ONLY Applicants to apply near these locations. Key Responsibilities: Lead Generation and Prospecting: * Identify and research potential customers and sales opportunities through various channels, including online research, industry events, and referrals. * Conduct outbound calls and emails to introduce our services and schedule meetings with potential clients. Customer Relationship Management: * Build and maintain strong relationships with new and existing customers to understand their needs and provide tailored solutions. * Respond promptly to customer inquiries and provide accurate information about our services, pricing, and policies. Sales Support: * Assist the Sales Manager and team with preparing sales proposals, presentations, and contracts. * Collaborate with internal departments to ensure seamless order processing, shipment tracking, and delivery coordination. Market Analysis: * Stay informed about industry trends, market conditions, and competitor activities to identify opportunities for growth. * Analyze customer feedback and market data to recommend improvements to our services and sales strategies. Administrative Duties: * Maintain accurate and up-to-date records of customer interactions, sales activities, and transactions in the CRM system. * Prepare regular sales reports and presentations for management review. Product Knowledge and Training: * Continuously develop and maintain in-depth knowledge of our products, services, and industry regulations. * Participate in training sessions and professional development opportunities to enhance sales skills and industry knowledge. Collaboration and Teamwork: * Work closely with the Sales, Operations, and Customer Service teams to ensure customer satisfaction and successful service delivery. * Contribute to team meetings and share insights and best practices to support overall sales objectives. Problem Resolution: * Address and resolve customer issues and complaints in a timely and professional manner, ensuring a positive customer experience. * Escalate complex issues to the appropriate department or manager for further resolution. Compliance and Documentation: * Ensure all sales activities and transactions comply with company policies, industry regulations, and legal requirements. * Prepare and manage all necessary documentation for sales transactions and customer agreements. Qualifications and Skills: * Bachelor's degree in Supply Chain Management, Business Administration, or a related field. * Strong interpersonal and communication skills, both written and verbal. * Ability to build and maintain relationships with customers and team members. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. * Detail-oriented with strong organizational and time management skills. * Ability to work independently and as part of a team in a fast-paced environment. * Strong problem-solving skills and a proactive approach to addressing challenges. * Knowledge of the freight forwarding, and logistics industry is a plus. Benefits: Full-time employees are offered a comprehensive benefits package including: * Medical, dental, and vision insurance * Company-provided life insurance * Long-term disability * Paid vacations, holidays, and sick days * Flexible Spending Accounts * 401k Retirement Plan * Employee Assistance Program EFL provides cutting-edge supply chain solutions to the world's most successful companies. We 're a fast- growing transportation company and we're just getting started! We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Job Type: Full-time Pay: $50,000.00 - $55,000.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Shift: * 8 hour shift * Day shift Experience: * Inside sales: 2 years (Required) * Freight forwarding: 2 years (Required) Location: * Secaucus, NJ 07094 (Preferred) Ability to Commute: * Secaucus, NJ 07094 (Required) Ability to Relocate: * Secaucus, NJ 07094: Relocate before starting work (Preferred) Work Location: In person