Now Hiring - Apex Coast Collective - AT&T Sales Associate in Jacksonville, FL

Full description of the position

We are Apex Coast Collective, a business sales and consulting firm dedicated to fostering talent and technological fluency. Our Jacksonville location presents an opportunity for an AT&T Sales Associate to master and sell AT&T Fiber solutions. The AT&T Sales Associate guides customers in tailoring their home internet experience with optimized setups and advanced features. As an AT&T Sales Associate, you carry the spirit of AT&T Fiber into every conversation. The AT&T Sales Associate sells, helps residents set up, secure, and simplify their AT&T Fiber experience, with patience, precision, and a personal touch that defines premium service. Role Requirements for an AT &T Sales Associate * Act as a service facilitator for AT&T Fiber customers, delivering professional guidance and product expertise and upsell AT&T Fiber products. * Clarify service agreements by explaining the benefits of symmetrical speeds, dedicated bandwidth, and reliable connectivity. * Support account setup by collecting accurate data, verifying AT&T Fiber eligibility, and coordinating installations. * Monitor customer feedback and satisfaction metrics, reporting management insights to refine sales strategies. * Participate in workshops on AT&T Fiber product updates, promotions, and professional development to ensure expert service delivery. * Collaborate with technical teams to resolve account challenges quickly, maintaining service reliability and reinforcing the AT&T Fiber experience. What You 'll Gain as an AT&T Sales Associate * Develop confidence in technical troubleshooting and service support. * Learn operational workflows that support service excellence. * Enhance problem-solving skills in fast-paced environments. * Build consistency in delivering personalized, customer-focused service. Qualities That Set You Apart as an AT &T Sales Associate * High school diploma or GED required; some college coursework or a degree in a service-oriented field is a plus. * Prior experience in retail, hospitality, or front-desk roles where clear, friendly communication was the key to success. * A genuine interest in fiber-optic technology and a desire to stay informed on the latest trends in the telecommunications industry. * Organized, adaptable, and proactive mindset with the resilience to thrive in a high-energy, collaborative team environment. * Proficiency with digital tablets, cloud-based CRM tools, and basic Microsoft Office applications to ensure efficient account processing. Job Type: Full-time Pay: $47,753.30 - $52,692.14 per year Benefits: * Employee discount Work Location: In person