Now Hiring - Confidential - Commercial Insurance CSR- Middle Market in New York, NY

Full description of the position

We are a tech - savy boutique commercial brokerage serving small business and middle market clients across New York and select states. We are searching for a talented Account Manager or CSR with true commercial lines experience in construction, real estate, manufacturing, and specialty operations. The Role You will manage a high volume book of Commercial P&C accounts including General Liability, Property packages for multifamily and mixed use, Builders Risk and OCPs, restaurants, and wholesale and retail operations. You will work directly with insureds, carriers, and underwriters to ensure smooth renewals, accurate placement, and excellent client service. Responsibilities * Retain and grow existing accounts * Provide day to day service including COI requests, policy changes, billing, and claims support * Review submissions, policies, endorsements, audits, and loss runs for accuracy * Handle renewal timelines, marketing, quoting, and coverage comparisons * Identify rounding and remarketing opportunities to enhance client programs * Maintain awareness of carrier appetites, underwriting guidelines, and submission protocols * Communicate regularly with clients in a professional and helpful manner Requirements * Minimum three years experience in commercial insurance * Experience with construction and multifamily real estate strongly preferred * Ability to work independently and manage deadlines across multiple accounts * Excellent communication skills with clients and underwriters * Problem solver who can navigate questions and propose solutions * P&C license preferred but not required * QuickBooks familiarity is helpful but not required * Eastern Time availability required Work Environment We are a collaborative and fast moving brokerage. The ideal candidate enjoys independent work, can prioritize effectively, and demonstrates urgency without sacrificing accuracy or professionalism. You should be comfortable interacting with clients and carriers, handling sensitive information, and delivering high quality service. Compensation and Benefits * Salary range 80,000 to 90,000 * Paid time off * Health insurance available * Work from home * 401k negotiable How to Apply Please submit your resume. Selected applicants will be invited to a short introductory phone call. We look forward to meeting our next team member. Job Type: Full-time Pay: $80,000.00 - $90,000.00 per year Benefits: * Flexible schedule * Paid time off * Work from home Experience: * Commercial Insurance: 3 years (Required) Work Location: Remote