Now Hiring - Hale's Air Conditioning Service Inc. - Professional Services Sales Lead Coordinator in Tampa, FL

Full description of the position

Benefits: * Bonus based on performance * Competitive salary * Dental insurance * Employee discounts * Flexible schedule * Health insurance * Opportunity for advancement * Paid time off * Training & development At Hales AC / Right Away Home Services, we're looking for a driven, organized, and relentless Sales Lead Coordinator (SLC) to generate and manage in-home sales leads for our Home Comfort Advisors (HCAs). This is a fast-paced, results-focused sales support role where your #1 priority is ensuring that each HCA has two qualified sales leads every day. You'll be the engine behind our sales team -- proactively calling, nurturing, scheduling, confirming, and tracking HVAC sales leads across multiple locations. This role blends aggressive outbound calling , appointment setting, CRM tracking, and tight coordination with the dispatch and sales teams. If you love working the phones, thrive under pressure, and want a role where you're in control of your results and your income -- this is it. What You 'll Do * Generate 2 leads per day for every active HCA by making outbound calls, rehashing unsold leads, calling past service customers, and chasing down all inbound inquiries. * Set qualified sales appointments using company-approved scripting and lead criteria (homeowner, all decision-makers present, 60-90 mins allotted). * Confirm and dispatch leads -- make sure appointments are confirmed with customers, assigned to the right HCA, and all parties are aligned. * Own the entire lead pipeline -- track, nurture, and follow up on leads from start to close. You'll make sure they're correctly coded in the CRM, confirmed, and closed out properly. * Mine our existing database (Happy Checks, Modernize, Costco, past tune-ups, unsold quotes, etc.) to uncover fresh opportunities daily. * Coordinate with management on daily/weekly sales targets, lead distribution, and marketing opportunities. * Generate and deliver daily reports on lead activity and results. * Cross-train our CCRs to manage these duties after hours and on weekends. * Set leads using approved scripting. * Confirm all lead appointments and ensure HCAs are scheduled and on track. * Make outbound calls from Modernize, Costco, tune-ups, and service visits to generate more leads. * Track and report all lead activity daily. What We 're Looking For * Proven experience in outbound phone sales, appointment setting, or lead generation -- preferably in HVAC, home services, or a call center environment. * Strong closer mentality -- someone who thrives on hitting daily targets and doesn't shy away from a sales conversation. * Organized and detail-oriented -- you'll juggle multiple calendars, customer records, and lead statuses across several brands. * Ownership mindset -- we want someone who takes full responsibility for making sure every HCA has what they need to close deals. * CRM and scheduling software savvy * Excellent communicator -- strong phone presence, written follow-ups, and team coordination. Perks & Pay * $23/hour base * Uncapped commissions and performance bonuses * On-target earnings: $50,000 -$60,000+/year * Weekly pay * Paid training and advancement opportunities * Company contests, spiffs, and incentives * Health benefits, paid time off, and 401(k) after probationary period Schedule * Monday-Friday, full-time (some evening or weekend support as needed) * In-office role based in Tampa, FL