Now Hiring - Twist smoke shop - Retail Sales Associate in Winter Haven, FL

Full description of the position

Overview: We are looking for a reliable, friendly, and motivated Sales Representative to join our smoke shop team. The ideal candidate has strong customer service skills, enjoys working in a fast-paced retail environment, and can help customers find the products that best fit their needs. You'll be responsible for maintaining a welcoming atmosphere, staying informed about our products, and ensuring the store operates smoothly and professionally. Responsibilities: * Greet customers and provide knowledgeable, helpful assistance * Learn and maintain strong product knowledge (vapes, glass, accessories, tobacco, etc.) * Operate the register, handle cash/credit transactions accurately * Check IDs and ensure all sales follow age-restriction laws and store policies * Restock shelves, organize displays, and maintain a clean and organized store * Assist with inventory counts and receiving shipments * Monitor and prevent theft by staying attentive and following store procedures * Answer customer questions and make product recommendations * Follow all company policies and uphold a professional, friendly attitude * Open or close the store (depending on shift) Experience & Qualifications: * Previous retail or customer service experience preferred (smoke shop experience is a plus) * Strong communication and people skills * Reliability and punctuality are a must * Ability to learn product details and stay updated on new items * Basic cash-handling and POS skills * Able to stand for extended periods and perform light physical tasks (stocking, cleaning) * Must be 21+ and able to provide valid ID Why Join Us? * Friendly, supportive work environment * Employee discounts * Opportunities to learn about new products and grow with the business * Flexible scheduling Pay: $14.00 - $16.00 per hour Expected hours: 20.0 - 35.0 per week Benefits: * Employee discount * Flexible schedule Work Location: In person