Now Hiring - L.J. Rolls Refrigeration Co - General Manager of Construction & Sales in Fenton, MI

Full description of the position

Rolls Mechanical is looking to hire a General Manager of Construction & Sales. This position requires a strategic leader responsible for planning, organizing, managing and delivering financial results for all construction services (including HVAC-R, Hydronics, Plumbing, Pipefitting, Electrical, Insulation, Controls, etc). Lead the sales function and business operations of Rolls Mechanical through the design and implementation of strategies to achieve aggressive business goals. Be the leader responsible for building our emerging construction trades (electrical, insulation, controls) and becoming the market leader in these trades! Develop and lead sales strategy to promote growth and ensure the continuous, sustainable, and efficient operation of the Construction Department. Directly supervises and coordinates the activities of the construction staff, including recruitment, performance management, development, formal training, and engagement. The General Manager of Construction will report directly to the C-Suite team. Responsibilities * Build and maintain a high-performance culture in your division with a foundation built on trust, mutual respect, integrity and quality. * Develop and lead execution of 5-10+ year strategies to develop & grow the division and deliver on key financial, employee experience and customer delight results. * Develop and execute both quarterly and annual plans for the division in support of business objectives and in cooperation with all company departments to achieve the 5-year strategy. * Provide leadership in establishing a culture focused on quality, safety and code compliance. Help implement and maintain safety protocols and compliance initiatives. * Build out and develop a strong leadership team (estimators, project managers, contract administrator, field foreman) within your division to ensure a succession plan for key roles, developing talent and long term career development encouraging employee retention. * Work closely with support personnel and functional leaders in developing annual budgets and executing to meet those commitments. * Direct responsibility for the leadership of all construction division functions (Sales, Operations, Installation, Warranty, Marketing, etc...) as well as indirect leadership of some other key functions that support the construction division - example: service, customer service, accounting, etc. * Conduct and document quality assurance and safety inspections throughout the construction process, ensuring that the work environment is acceptable and that tools and equipment are in good working condition Sales * Drive Revenue Growth: Develop and execute long-term strategies (5-10+ years) to grow sales revenue, expand market share, and establish the division as a leader in the industry. Build and maintain a strong sales pipeline to achieve key financial goals. * Develop Client Relationships: Cultivate and maintain strong, trust-based relationships with key clients, partners, and stakeholders. Serve as the primary point of contact for high-value accounts, ensuring exceptional customer satisfaction and retention. * Lead Sales Strategy Execution: Oversee the creation and execution of quarterly and annual sales plans in alignment with overall business objectives, ensuring measurable results. Collaborate with internal departments to deliver seamless solutions to clients. * Expand Market Reach: Identify and pursue new business opportunities, leveraging market research and competitive analysis. Represent the company at industry events, trade shows, and networking opportunities to drive brand visibility. * Build and Develop a High-Performing Sales Team: Recruit, mentor, and develop a results-driven sales team, including sales representatives, estimators, and project managers. Foster a culture of performance, accountability, and career growth to encourage retention and succession planning. * Collaborate on Budgeting and Financial Planning: Work closely with finance and operational teams to establish sales budgets and ensure financial commitments are met. Monitor and analyze sales performance data to refine strategies and improve results. * Integrate Quality and Compliance in Sales Operations: Ensure all proposals, contracts, and agreements adhere to quality, safety, and code compliance standards. Support clients with insights into compliance requirements during project planning and delivery. * Customer-Centric Leadership: Establish a sales culture that prioritizes customer delight. Ensure client needs are met with tailored solutions, timely follow-ups, and consistent communication. * Support Cross-Functional Collaboration: Partner with marketing, operations, service, and customer support teams to align on strategic initiatives, enhance customer experience, and ensure smooth project delivery. * Monitor Sales Quality: Conduct regular reviews of sales processes, including client interactions, proposals, and contracts, to maintain high-quality standards and improve sales effectiveness. Planning * Develop, review, update, and implement business strategic planning, * including sales, financial performance, staffing, and development. * Engage and cooperate with corporate officers and department heads in broader organizational strategy planning. * Ensure the creation and implementation of a strategy to grow the business. * Consistently observe and report competitor activities and react with recommendations to the C-Suite Team. * Work on continuously improving systems, technology, communication practices, vendor relations, etc. to ensure decreasing costs, highest quality and timely delivery for construction services, purchasing, inventory, logistics operations, maintenance, etc. Organizing * Analyze current business processes, suggest revisions to the C-Suite and adjust as needed. * Set goals and objectives for the department, teams and individuals. Review the activities, costs, operations, and forecast data to determine department or division progress toward stated goals and objectives. * Ensure the development of tactical programs to pursue targeted goals and objectives. * Attend, preside over meetings, and manage behavior & outcomes. Staffing * Evaluate and decide upon critical investments in talent in cooperation with the C-Suite team. * Hire, train, coach, discipline, and terminate workers as needed. * Determine salary brackets and recommend compensation changes. * Manage employee relations and employee records within department. * Oversee critical hiring and talent development programs. * Encourage continuous professional development to keep up with new methods and technologies. Directing * Oversee and manage daily operations for the department. * Provide direct management of key functional managers and executives in the department. * Participate in developing policies and procedures. * Maintains quality service by establishing and enforcing organization standards. * Create and manage consistent communication with employees, department heads, and senior management. * Implement efficient processes and workflows to maximize productivity and quality. Controlling * Coordinate the development of key performance goals for functions and direct reports. * Solicit customer or client feedback. * Review and approve the preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, and capital expenditure submission. * Develop budgets and ensure the department adheres to them. * Evaluate and decide upon critical investments in infrastructure and equipment. * Communicate strategy and results to the department's employees as needed. Leading * Motivate, inspire, coach and encourage employees at all levels. * Ensure high customer and client satisfaction/delight. * Promote the company's mission, vision, values, and cultural statement. * Make sound decisions that positively reflect the company's values while leading by example. * Foster a growth mentality within the company and employees. * Resolve conflict favorably. * Solve business problems and consistently communicate with the C-suite team and other departments. * Work with other departments and department managers to succeed together - with a mission to unanimously achieve annual, 5 year and 10 year goals. Promoting * Engage in key or targeted customer activities. * Builds company image by collaborating with customers, governments, unions, community organizations, and employees. * Directly supervise the marketing function. * Participate in lead generation and business development. Job Type: Full-time Pay: $120,000.00 - $180,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Health savings account * Life insurance * Paid time off * Professional development assistance * Referral program * Vision insurance Schedule: * 8 hour shift * Day shift * Monday to Friday Experience: * Commercial construction: 10 years (Required) * Project management: 10 years (Required) * Leadership: 10 years (Required) Ability to Commute: * Fenton, MI 48430 (Required) Ability to Relocate: * Fenton, MI 48430: Relocate before starting work (Required) Work Location: In person