Now Hiring - Iron Culture Gym - Membership Sales Specialist in West Orange, NJ

Full description of the position

Membership Sales & Community Growth Specialist Iron Culture - Boutique Fitness Gym About Iron Culture Iron Culture is a high-end boutique fitness gym built on strength, discipline, and community. We are not a big-box gym. Our members value coaching, connection, and an elevated training experience. Everything we do is relationship-driven--from how we welcome new members to how we build long-term loyalty and referrals. We're looking for a salesperson who thrives in a people-first environment, understands consultative selling, and enjoys being on the floor building real relationships. Role Overview As a Sales & Community Growth Specialist, you are the front line of Iron Culture. You'll be responsible for converting leads into members, nurturing relationships, generating referrals, and helping grow a strong, engaged gym community. This role blends sales, customer experience, and relationship management. Success is measured not just by closes, but by retention, referrals, and long- term member relationships. Key Responsibilities * Own the full sales process: lead follow-up, tours, consultations, closes, and onboarding * Build genuine relationships with prospects, members, and local community partners * Use the CRM daily to track leads, follow-ups, notes, and next steps * Conduct in-person consultations to understand goals and recommend memberships, personal training, and services * Proactively generate referrals from happy members and local relationships * Identify new sales opportunities inside the gym (upgrades, personal training, events, corporate or local partnerships) * Be present on the gym floor--engaging members, spotting opportunities, and strengthening community * Follow up consistently and professionally via phone, text, email, and in person * Collaborate with coaches, management, and marketing to create a seamless member experience * Meet or exceed monthly sales and referral targets What We 're Looking For * Outgoing, confident, and comfortable starting conversations * Experience in sales, customer service, hospitality, or fitness environments * Strong relationship-builder who sells through trust, not pressure * Comfortable working one-on-one with clients and handling objections * Organized and disciplined with CRM usage and follow-up * Self-motivated and proactive--doesn't wait to be told what to do * Passion for fitness, health, and being part of a high-energy environment * Professional, reliable, and accountable * High School Diploma or Equivalent required Preferred Experience * Sales experience in fitness, boutique studios, hospitality, or service-based businesses * CRM experience (any platform) * Track record of closing deals and generating referrals * Ability to upsell or cross-sell services based on client needs * Spanish fluency is a plus Why Iron Culture * Work in a premium, boutique fitness environment * Strong culture focused on growth, discipline, and community * Opportunity to make a real impact--not just sell memberships * Competitive compensation with performance-based incentives * Be part of a brand people are proud to represent