Now Hiring - PACE Place - Professional Services PACE Community Outreach and Enrollment Coordinator in Jacksonville, FL

Full description of the position

PACE Partners of Northeast Florida, also known as PACE (Program for All- Inclusive Care for the Elderly), is a joint venture between Community Hospice & Palliative Care and Aging True. Care coordination for the program, the first of its kind in North Florida, is delivered at our beautiful day center known as The PACE Place. Working at PACE is a rewarding and fulfilling position where you will be part of a national network of programs, offering seniors and their families the care, nutrition, rehabilitation, transportation, and supportive services they need to remain healthy, and living in their own home. Job Summary: * Under the direction of the PACE Executive Director and the Outreach and Enrollment Manager, the PACE Enrollment / Community Coordinator is responsible for supporting participant growth through referral source development, community outreach, and active management of an assigned referral pipeline. This role serves as a primary liaison to assigned clinical and community referral partners and supports the intake and enrollment process for prospective PACE participants. The Coordinator conducts compliant educational outreach regarding the PACE program model, eligibility criteria, benefits, and enrollment process; facilitates timely referral intake and follow-up; and collaborates closely with Enrollment Specialists and the interdisciplinary team (IDT) to support efficient and appropriate enrollment. All activities are performed in accordance with CMS PACE marketing guidelines, state regulations, and organizational policies. * Qualifications and Requirements: Education/Training/Certifications * Bachelor's degree required in Marketing, Social Services, or other health related field * Minimum three-years' experience within marketing, public relations, or social services type activities * Minimum two-years of documented sales success, preferably in selling services to medical professionals within the Jacksonville area * Clinical background / No licensures required * Must be medically cleared of communicable diseases and up to date with immunizations * First Aid and CPR certification is important, but not mandatory * Current State of Florida driver's license with driving record acceptable to PACE Partners insurance carrier, and reliable transportation Customer Relationship Management (CRM) and sales force automation systems experience required * Computer proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) * Have 1 year of experience working with a frail or elderly population OR, if the individual has less than 1 year of experience but meets all other job requirements, the candidate must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring. * Meet a standardized set of competencies for the specific position description established by the PACE organization before working independently. Skills and Knowledge * Fluent English, secondary language a benefit Job Type: Full-time Benefits: * Dental insurance * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Tuition reimbursement * Vision insurance Work Location: In person