Now Hiring - GLOBAL TALENT NEXUS - Customer Service & Sales Representative in Milwaukee, WI

Full description of the position

Are you looking for a long-term opportunity where you can build client relationships, grow with a supportive team, and make a measurable impact? Our client in Milwaukee, WI is expanding their customer success division and is seeking a Customer Service & Sales Representative to join their dynamic team. This role is ideal for someone who thrives in a people-facing environment, enjoys solving problems, and has a passion for delivering exceptional service. This is working in a retail setting, with new customers.

About the Role

: This is a full-time position working with customers focused on managing existing customer accounts and acquiring new clients through relationship building and brand education. You'll serve as a primary point of contact for customers, ensuring their satisfaction, resolving inquiries, and identifying new opportunities to increase client engagement. Weekend availability is required as part of a rotating schedule. This is only being offered as a full time opening. You are required to come into HQ for sales meetings, product training, and for all client updates.

Key Responsibilities

:

• Act as a liaison between the company and its customers to maintain strong business relationships
• Proactively manage assigned customer accounts and track progress toward retention goals
• Educate clients on services, promotions, and account features
• Address and resolve customer concerns with professionalism and care
• Acquire new customers through personalized outreach and brand representation
• Collaborate with internal teams to improve customer success and account processes
• Accurately input and manage customer data within CRM systems
• Handle in person sales

Qualifications

:

• 1-2 years of experience in customer service, account management, or sales preferred
• Must be able to work a full-time schedule, including weekends
• Strong interpersonal and communication skills
• Tech-savvy with the ability to use CRM tools and reporting systems
• Organized, self-motivated, and results-driven
• High school diploma or equivalent required; some college preferred
• Must be comfortable in a face to face setting working with customers Perks & Pay:
• Paid Training W2 role
• Uncapped earning potential ( average rep makes between 48 - 60k )
• Performance incentives and growth opportunities
• Paid training and career development
• Supportive and fast-paced team culture
• Local office location with in-person collaboration and team support Job Type: Full-time Pay: $48,000.00 - $60,000.00 per year

Benefits

:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance Work Location: In person