Now Hiring - HOERBIGER Holding AG - Manufacturing - Inside Sales Representative in Waukegan, IL

Full description of the position

Who We Are Hoerbiger Rotary Solutions/Deublin Company is the leading manufacturer of Rotating Unions and Electrical Slip Rings- devices that allow the transfer of pressurized fluid or electricity from a stationary source into rotating machinery. Deublin spans the world with 13 offices including 5 manufacturing plants and wholly owned subsidiaries in Austria, Brazil, China, France, Germany, Italy, Japan, Korea, Poland, Singapore, Spain, United Kingdom and United States. In Waukegan, the award-winning, ISO 9001-certified manufacturing plant, comprises approximately 200,000 sq. ft. accommodating administration, sales, marketing, Engineering, manufacturing, research, and development as well as a complete training facility. Join our global team of over 6,000 colleagues and make a difference every day. Contribute to innovative solutions that save lives, reduce emissions, and drive progress in key industries like energy, automotive, and safety technology. Guided by our core values--Pioneering Spirit, Courage, Fairness, and Closeness--we are ENABLING CHANGE. FOR A BETTER TOMORROW. With opportunities to grow, learn, and collaborate across 43 countries and more than 133 locations, you'll be part of a culture that values your ideas and your impact. Ready to make a difference? Apply today and become part of our journey. youmakeadifference HOERBIGER is an Equal Opportunity Employer Drug Free Workplace E-verify Your Mission As an Inside Sales Representative on the Customer Experience Team, you'll play a vital role in delivering a responsive, consultative, and solutions-focused sales experience. You'll ensure that every customer interaction -- from first inquiry to post-sales follow-up -- feels smooth, personal, and aligned with our values of Respect, Team Spirit, and Ownership. This role is ideal for someone who is customer-obsessed, eager to learn, and excited to grow within a company that prioritizes technical excellence paired with human connection. How you will make a difference * Serve as a front-line resource for prospective and existing customers, guiding them through the early stages of the sales journey. * Respond promptly to inbound inquiries via phone and email with accuracy, empathy, and urgency. * Prepare and follow up on sales quotations in collaboration with Sales Engineers and Customer Service Representatives to ensure customer needs are fully met. * Assist in qualifying leads and understanding customer goals to ensure the right-fit solution is offered. * Log all activities and customer interactions in CRM to ensure visibility and alignment across the business. * Proactively follow up with customers to ensure customer satisfaction, as well as gather feedback for continuous improvement. * Partner closely with the North American Sales Manager and the Customer Experience Manager to identify opportunities for enhanced service and support. * Maintain product and application knowledge to build credibility and trust with customers. What you should be good at Entrepreneurial Spirit - We need a self-starter in this role. An Inside Sales Representative at Deublin is resourceful, driven, and energized by opportunity. They take initiative, think creatively, and act with urgency. They're not just order-takers, they're opportunity-makers. We need someone who thrives in opportunity, adapts quickly, and pursues growth with grit and optimism equally balanced with dignity and respect. This role demands ownership, hustle, and a passion for building strong customer relationships. * Communication - Excellent communication skills, both written and verbal, both in-person and remote are required. Conciseness and clarity are valued. Presentation and public speaking skills are highly valued. * Project Management - We need an advocate for the voice of the customer during projects, someone who can keep the internal team on track to meet the customer's performance and delivery expectations. * Technical Prowess - Engineering, mechanical or electrical background preferred. Ability to understand how components integrate into larger systems is expected. Willingness to learn engineering related topics that may not already be mastered is required. *Software, Systems & Tools Proficiency *- Moderate to advanced expertise with Microsoft Office is expected; experience using IFS, IFS CRM, or any other CRM platforms is a massive plus. * Education - Bachelor's degree (B.A./B.S.) from four-year College or university in Business, Engineering, Communications, or related field is preferred. * Experience - 2+ years of experience in Inside Sales, Customer Service, or Technical Support is preferred. Experience in a B2B or manufacturing setting is preferred. HOERBIGER #WeAreHiring #JoinOurTeam #JobOpportunity What you can look forward to Comprehensive Benefits : 401(k) plan with matching contributions, health insurance (medical, dental, vision), FSA and HSA options. Generous PTO and paid holidays for a healthy work-life balance. * Professional Development : Educational assistance programs and opportunities for career growth. * Supportive Environment : A stable, team-based culture that values collaboration and innovation. * Inclusive Workplace : Join a company committed to equity, diversity, and inclusion, fostering a culture of belonging. * Compensation : This is a salaried exempt position with a pay range from $54,080 - $81,120 per year. Pay will be based on qualifications and experience. * Location: This role will work from the Deublin Company global headquarters in Waukegan, IL. The role will be on site, with the opportunity to expand to 3 days onsite / 2 days work from home, based on performance, and following a 90-day introductory period.