Now Hiring - Interactive Resources, LLC - Personal Lines Account Manager in Jacksonville, FL

Full description of the position

* Location: Jacksonville, Florida Type: Direct Hire Job #11066 Salary: $55,000 Location Type: On-Site Position: Personal Lines Account Manager Location: Jacksonville, FL | Full-Time | In-Office Overview: We are seeking a dedicated and detail-oriented insurance professional to join our team as a Personal Lines Account Manager. In this role, you'll be responsible for servicing a portfolio of personal insurance clients, managing renewals, processing policy changes, and ensuring a high standard of customer service. This is an ideal opportunity for someone who thrives in a fast-paced, client-focused environment and is looking to grow with a stable and expanding agency. Key Responsibilities: * Respond to client service requests including policy renewals, coverage adjustments, and general inquiries * Evaluate and recommend appropriate coverage options based on client needs * Identify opportunities for cost savings and improved coverage during policy reviews * Provide re-quoting and remarketing services for personal insurance products * Support producers and team members to ensure a seamless client experience Requirements: * High school diploma or equivalent required * 2+ years of experience in personal lines insurance * Active Florida 220 or 2044 insurance license * Familiarity with AMS360 or similar agency management systems * Proficiency with Microsoft Outlook and Excel * Excellent written and verbal communication skills * Strong organizational skills and a team-oriented mindset * Ability to self-manage and meet deadlines * Bilingual (Spanish/English) is a plus * Must be authorized to work in the U.S. without sponsorship Why Join Us: Our team is part of a larger network of high-performing agencies across the country, focused on long-term growth and operational excellence. We offer career advancement opportunities, a collaborative environment, and a comprehensive benefits package that includes: * Medical, dental, and vision insurance * FSA, HSA, and commuter benefit programs * Company-paid disability and life insurance * Employee Assistance Program (EAP) * Paid parental leave and holidays * Personalized paid time off (PTO) * 401(k) retirement plan with company match