Now Hiring - Astrix Technology Group - Account Manager (Nutraceutical) in Tustin, CA

Full description of the position

Our client is a growing health science company focused on developing innovative solutions. They are looking for a skilled Account Manager to join their team! Role

Overview

The Account Manager focuses on supporting B2B customers or distributor partners by coordinating across order operations, finance, and logistics. This role manages day-to-day account tasks, maintains customer relationships, and ensures efficient delivery of ingredient-based solutions. Location: Orange County, CA or Remote (Must be able to work PST hours) Job type: Direct- hire Salary Range : $70K- $100K

Key Responsibilities

Order & Invoice Management

• Handle purchase orders from receipt through fulfillment, ensuring accuracy in pricing, terms, and quantities.
• Issue invoices or pro forma invoices and align them with agreed terms.
• Work with logistics to match shipments to customer payment timelines.
• Address and resolve discrepancies in pricing, delivery, or payment.
• Report on order status, payments, and upcoming receivables. Customer & Distributor Relationships
• Serve as a primary contact for customers and distributors.
• Build and maintain long-term relationships, providing timely support and guidance.
• Drive the full sales cycle from prospecting through contracting.
• Collaborate on joint business plans, forecasting, and growth initiatives.
• Provide product training, regulatory support (when needed), and marketing/science materials. Cross-Functional Coordination
• Liaise with finance, supply chain, regulatory, and commercial teams to ensure smooth execution.
• Help improve forecasting by working closely with customers.
• Prepare and present account performance metrics and insights. Growth & Strategy
• Identify upsell or cross-sell opportunities.
• Develop and execute account strategies that align with business goals.
• Use data-driven insights to surface risks and opportunities.

Qualifications

• 3+ years of experience in account management, sales operations, or a related role.
• Experience in a B2B or ingredients / CPG / nutraceutical-adjacent environment is a plus.
• Familiarity with ERP or CRM systems to manage the order-to-cash process.
• Understanding of financial processes (invoicing, credit, reconciliation).
• Strong organizational skills - ability to multitask and manage details.
• Analytical mindset; can use data to drive improvements and decisions.
• Excellent communication and relationship-building skills. Note:This job description is a complete list of all desired skills, but not all are required. We strongly encourage candidates who have some of the skills to apply. We look forward to a conversation to learn more about you! INDBH