Now Hiring - Bogus Basin Recreational Association, Inc - Winter Lesson Sales Associate in Boise, ID

Full description of the position

Description: Join the Team: Winter Lesson Sales Associate Bogus Basin Mountain Recreation Area, Boise National Forest, ID | Seasonal, Winter Operating Season The Winter Lesson Sales Associate is responsible for facilitating and expanding lesson program sales while promoting the Bogus Basin brand through excellent guest service. This role ensures that guests receive accurate information, seamless enrollment, and a positive experience with our Ski & Snowboard School programs. * Why Bogus Basin? Where Mountain Life Meets City Living: Work at a four-season mountain recreation area while living in Boise--one of the fastest-growing, most livable cities in the U.S. With a thriving downtown, welcoming neighborhoods, and an energetic arts and dining scene, Boise pairs urban life with quick access to the outdoors, just 16 miles from the slopes. Mission-Driven, Community-Focused: As a 501(c)(3) nonprofit, Bogus Basin is dedicated to providing accessible, affordable outdoor recreation, education, and community programming year- round. Every dollar earned is reinvested into the mountain and its people, not shareholders. Our values of kindness, respect, professionalism, and fun create a workplace where everyone is welcome. Unbeatable Access to the Outdoors: Located in the Boise National Forest, Bogus Basin offers year-round activities: skiing, snowboarding, cross-country skiing, snowshoeing, and tubing in the winter; mountain biking, hiking, and chairlift rides in the summer. Employees enjoy the perks of mountain life while being part of a community-oriented team. * How You 'll Make a Difference As a Winter Lesson Sales Associate, you'll help guests plan their winter sports experience by providing information, registering students for lessons, processing payments, and supporting instructors and supervisors. You'll ensure smooth operations in the Ski School Sales Office while maintaining a guest- focused environment. * A Day in the Life You'll greet and assist guests in person and over the phone, facilitate lesson registrations, process payments, and coordinate with supervisors and instructors to ensure lesson schedules run smoothly. You'll also help maintain a clean, organized sales office and support any additional tasks needed to enhance guest experience. * Key Responsibilities Guest Service & Sales * Maintain a professional, friendly, and helpful attitude while interacting with students, guests, and staff. * Provide information on ski and snowboard lesson to guests. * Enroll students in ski and snowboard lessons. * Take payment for lessons and reservations for daily and private lessons. * Answer phones and return messages. * Balance day sheets at the end of each shift. * Communicate lesson sign-ups with Sales Office Supervisor, Ski & Snowboard School Supervisors, or Ski & Snowboard School Director. * Work with school advisors for Life Sports and School Night programs to issue lift tickets, secure payment, and maintain schedules. Operational Support * Provide basic area information to guests. * Perform data entry for lesson enrollment and daily check-ins. * Maintain individual workstation and sales office cleanliness and organization. * Perform other related tasks as assigned. Requirements: What You Bring * Passionate about Bogus Basin's Mission * High school diploma or equivalent; college preferred. * Strong written and verbal communication skills. * Strong computer skills and experience with computer-based or online sales. * Cashiering, data entry, telephone, and basic accounting experience. * Basic knowledge of skiing and snowboarding. * Ability to convey lesson progression and structure to guests. * Ability to make sound decisions under stressful situations. * Ability to perform multiple tasks accurately and efficiently. * Physical ability to stand, balance, walk, reach, and occasionally stoop, kneel, or crouch. * Ability to pass a background check. * Must be at least 18 years of age. Working Conditions * Primarily indoor office environment; occasionally exposed to outdoor conditions and inclement weather. * Winter seasonal, hourly position; must be able to work weekends and holidays. * Full-time employees: 5 shifts/week. Part-time employees: 2 shifts/week. Personal Appearance * Maintain a professional appearance while in the public eye. * Present a polished and professional image in addition to the uniform provided by Bogus Basin. Be A Part of Something Bigger At Bogus Basin, your work helps guests enjoy their winter sports experience from start to finish. Join the Winter Lesson Sales Associate team to help make mountain memories possible. * Equal Opportunity Employer* Bogus Basin provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Application assistance available upon request.