Now Hiring - The Bristal Assisted Senoir Living - Director of Sales in Waldwick, NJ

Full description of the position

JOB SUMMARY: The Director of Sales primary responsibility is growing and maintaining occupancy of the community by following the approved sales systems and, when fully occupied, developing a waiting list of future residents. Schedule: Sunday-Thursday DUTIES AND RESPONSIBILITIES: * Create and conduct a 1-2 hour monthly in-service for all staff that cover the front desk. Focusing on most recent issues/topics that will ensure proper handling of all incoming inquiries. * Team with the Executive Director to create an effective resident referral program, which turns referrals to residents. * Takes prospective Residents and/or families on a visit of the community. Appointments are expected to be pre-planned and well thought out. Non-personalized tours are unacceptable. * Answer inquiry calls in a professional manner with the objective to obtain the most information about the caller and to schedule a visit to the community. A benchmark of 60% of inquiry calls are expected to result in an appointment. Terminating a call without getting critical marketing information is an unacceptable call. Marketing calls may be recorded for quality review. * Understand the REPS system and maintain active prospects database. * Follow the sales training system using the sheets found in sales training manual on public files. * Regular follow up with prospective residents, making a minimum of 20 outgoing calls per day with the goal of scheduling an appointment to visit the community. Expected conversion ratio of this activity is 33-50% depending on the status of the leads called. 50% of the follow up calls made should result in a contact. * Regular follow up with referral sources. Must allocate two one half days of outreach per week. Outreach will include doctors, elder law attorneys, hospitals, rehabs, and the like. * Completion of all required move in paperwork and the collection of rent monies prior to resident move-in. * Assist new resident to get acclimated into the community upon move in. * Manage all marketing inventory as directed. * Create and/or Host Marketing/Sales events. * Frequent and on-going networking with outside referral sources. * Belong to and attend two local Community Associations (ie. SUN - Senior Umbrella Network) each month with the purpose to attain 2 new leads that visit the community within 3 weeks of the meeting. If the 2 new leads do not visit the community within 3 weeks, you are required to submit to the VP of Marketing an explanation of what contact was made and how you intend to proceed with the leads. * Oversee accuracy of available apartment inventory. * Maintaining weekly traffic and census reports. QUALIFICATIONS: * Bachelor's Degree in Business or Marketing preferred. * Professional image. * Excellent telephone and communication skills. * Ability to relate well to the senior population. * Great organizational skills with the ability to concentrate on many tasks at once. * Computer literate with knowledge of MS Office * Must be a Notary Public or attain the Commission within 6 months of hire. * Must be an independent worker. * Patience with perseverance and follow-through capabilities. WORKING CONDITIONS: * Speaking on the phone 45% * Standing 40% * Walking 40% * Speaking 100% * Evenings as required to host events, schedule appointments, make follow-up calls Job Type: Full-time Pay: $100,000.00 - $140,000.00 per year Benefits: * 401(k) * Dental insurance * Employee assistance program * Flexible schedule * Health insurance * Life insurance * Paid time off * Professional development assistance * Referral program * Tuition reimbursement * Vision insurance Work Location: In person