Now Hiring - Harbour Industries LLC - Technical Account Manager in Shelburne, VT

Full description of the position

At all Marmon companies, People make the difference! We're committed to providing tools and resources for ongoing employee growth and development, driving long-term success for our employees and Marmon alike. The Technical Account Manager (TAM) is responsible for managing and growing customer accounts in the aerospace wire and cable sector. This hybrid role combines technical product knowledge with inside sales responsibilities, including quoting, order management, and customer support. The TAM will also conduct periodic customer visits to strengthen relationships, support design- in efforts, and identify new business opportunities. * Serve as the primary point of contact for assigned aerospace accounts, providing technical and commercial support. * Respond to RFQs, prepare quotes, and manage the order process from inquiry to delivery. * Collaborate with engineering and product teams to recommend wire and cable solutions tailored to aerospace applications (e.g., high-temp wire, coaxial, and data cables). * Maintain accurate records in CRM systems and provide regular sales forecasts and activity reports. * Conduct periodic customer visits to support design reviews, resolve issues, and identify upselling opportunities. * Coordinate with manufacturing, quality, and logistics teams to ensure on-time delivery and customer satisfaction. * Stay current on industry standards (e.g., MIL-DTL-27500, AS22759) and customer specifications. * Support trade shows, webinars, and technical presentations as needed. * Responsible for coordinating customer complaints / quality issues. * Provide open order reports as needed and process orders through customer portals if required. Knowledge and Skills Preferred: * Candidate must have at minimum a bachelor's degree, preferably in Business, Engineering or Marketing. * Familiar with a variety of the field's standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. * Candidate must have at least 3-5 years' sales related experience. A minimum of 3-5 years of experience must be in aerospace, preferably dealing with similar product lines and applications. Working Conditions and/or Physical Requirements: * Must be willing and able to travel throughout the USA and Canada. Up to 10% travel is expected. * Ability to work long hours in a sedentary position analyzing data and performing repetitive motions. * Ability to move objects and materials of at least 25lbs. * Ability to collaborate with team members in a manufacturing environment. * Ability to follow safety guidelines and wear required PPE when onsite. Job Type: Full-time Pay: $90,000.00 - $110,000.00 per year Benefits: * 401(k) 3% Match * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Referral program * Tuition reimbursement * Vision insurance Work Location: In person