Now Hiring - System One - Customer Service Analyst in Addison, IL

Full description of the position

Job Title: Analyst, Inventory Customer Service Location: Remote (Based in Addison, IL) Shift: 1st Shift - 8:00 AM to 5:00 PM Schedule: Monday - Friday Pay: $24.04/hr Responsibilities * Complete inventory transactions accurately and timely (receiving, ship confirming, and adjusting inventories). * Monitor in-transit inventory and reconcile discrepancies with internal teams and 3PL providers. * Ensure internal transfers and customer orders are entered into the system accurately (99.9% accuracy rate). * Troubleshoot case fill issues and maintain 99.5% case fill. * Track on-time delivery issues and maintain 98% on-time delivery. * Communicate with internal and external stakeholders including Sales, Distribution, 3PLs, and Customers. * Prepare and provide accurate inventory and order reports. * Perform other tasks as assigned. Requirements * Excellent communication skills in English. * Experience with Oracle OM and Inventory preferred; strong proficiency in Outlook and Excel. * Ability to work in a fast-paced environment and manage changing deadlines. * Strong relationship-building skills with customers and cross-functional teams. * CPG experience preferred. Ref: #562-Joule Staffing - Edison