Now Hiring - ​​​Freudenberg SE - Sales Service Specialist I in Howell, MI

Full description of the position

Chem-Trend, a company of the Freudenberg Group, is a global leader in the development, manufacture, and marketing of specialized release agents, purging compounds, paper impregnation chemicals, and other process chemical specialties and additives, with manufacturing and R & D operations in North and South America, Europe, India, and Asia that are supported by its headquarters in Michigan, USA. Chem-Trend has a singular focus of providing innovative solutions for the die casting, polyurethane, rubber, composites, tire, thermoplastic, wood composite, and paper impregnation industries. The Sales Service Specialist is responsible for interacting with customers on behalf of the company to provide information and respond to inquiries regarding new orders, existing orders, product support, and complaints. Sales Service Specialist I Responsibilities * Entry of customer and distributor purchase and sample orders accurately and efficiently. * Maintain customer and distributor pricing in the ERP system. * Interface with all Chem-Trend departments that support the COFP. * Coordination of information to respond to customer requests, i.e. SDS's, Product Data Sheets, C of A's, Pricing and Samples. * Coordination of Material Return Authorizations, Customer Concerns, price increase notification to customers and distributors. * Liaison between customers, distributors, and Chem-Trend internal departments. for the purpose of order fulfillment, shipping requirements, customer service and technical support. Qualifications * High School diploma required; Associates Degree preferred. * Minimum of three years office experience. * Familiarity of ERP and CRM systems. Some of your Benefits Education Reimbursement Receive financial aid to help propel your career to the next level. Diversity & Inclusion We focus on providing an inclusive environment and recognize our diversity contributes to our success. 401K Match Save for retirement with the company's help. Vacation We offer time off to refresh and recharge. Paid Holidays With paid-time off, local holidays are all the way more relaxing. Disclaimer The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Additional Information Taylor Bilski +1 517 [please apply online] [please apply online]