Now Hiring - Huntsville Men's Clinic - Inside Medical Sales Rep in Murfreesboro, TN

Full description of the position

About Menspro Health We are a specialty men's health clinic dedicated to helping patients improve their health, confidence, and quality of life through personalized treatment programs. We are seeking a motivated and compassionate Inside Sales Representative / Treatment Plan Coordinator to join our team. This role is ideal for someone who is patient-focused, thrives in a consultative sales environment, and is comfortable balancing both in-person consultations and high-volume outbound calls. Position Summary The Inside Sales Rep/Treatment Plan Coordinator plays a key role in supporting patients through every step of their journey. This position has two primary functions: * New Patient Consultations: Meet with new patients during their initial consultation appointments in the clinic. Through a consultative, non-pressured approach, educate patients on available treatment options and guide them toward the best plan for their needs. * Patient Retention & Outreach: Conduct a high volume of outbound calls to patients with treatment plans that are nearing expiration, ensuring continuity of care, answering questions, and assisting with renewals. Responsibilities * Conduct in-person consultations with new patients, explaining treatment options and building personalized care plans. * Approach each consultation with empathy, professionalism, and a patient-first mindset while meeting sales and conversion goals. * Make a high volume of outbound retention calls to patients whose treatment plans are expiring, educating them on renewal options and encouraging continuity of care. * Track and manage patient interactions using CRM and clinic systems to ensure accurate records. * Build lasting relationships with patients by providing excellent service, follow-up, and support. * Collaborate with clinical staff to ensure a seamless patient experience. * Achieve individual and team performance goals related to consultation conversions, patient retention, and customer satisfaction. Qualifications * Previous experience in inside sales, consultative sales, or patient care coordination strongly preferred. * Strong interpersonal and communication skills with the ability to build rapport quickly. * Comfortable with a structured sales process while maintaining a patient-centered approach. * Ability to handle a high call volume while maintaining professionalism and empathy. * Organized, detail-oriented, and skilled at managing multiple priorities. * Proficient in CRM software and basic computer systems. What We Offer * Competitive base salary plus performance-based incentives. * Comprehensive training program to ensure success in the role. * Opportunity to make a meaningful impact on patients' lives. * Supportive team environment and growth opportunities within the clinic. * Benefits package including [health, dental, vision, PTO, etc.]. Job Type: Full-time Pay: $60,000.00 - $85,000.00 per year Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person