Now Hiring - Tata Consultancy Services Limited - Business Relationship Manager in Dublin, OH

Full description of the position

The responsibilities for the BRM will include P&L growth, Customer Satisfaction, and Employee Satisfaction of the portfolio. All of the delivery and operations teams for the portfolio will belong to the BRM. * Define the long-term approach/ plan for the portfolio and execute the plan with quarterly and monthly KPIs. * Stakeholder Management - building and managing client relationships at the VP, and SVP level. * Accountable for quantified targets of Revenue growth, Order booking, Operating margin, Customer satisfaction, and Employee satisfaction * Work closely with customer-side decision makers for upselling and cross selling all service lines such as Data and Analytics, AI, Application Development and Maintenance Services, Digital, BPO, Enterprise Solutions (Pega, Salesforce, Oracle), Infrastructure & cloud. * Sales and demand generation/capture through rigor in regular review of Pipeline and performance against plan on weekly, monthly, quarterly, and annual basis. * Define and execute the portfolio specific plan for building new relationships and elevating the TCS brand. * Lead the teams in generating opportunities and presenting proposals (proactive as well as responses to RFP/RFIs) * Manage and escalate (when necessary) to ensure fulfillment of resources to meet the revenue and delivery commitments. * Identifying and mentoring team members into future leaders within the account and beyond. * Delivery management through scheduled engagement reviews between Customer(s) and Delivery leaders. * Interacting with Supplier relationship team from customer organization and maintain smoother flow of contracts, invoices, and payments. Qualifications: * Experience with rapid growth in accounts and experience in global delivery model. * Prior experience of managing a P&L in a leadership role is a must. * Experience of Sales role in Healthcare or distribution/Retail Industry * Ability to present at senior levels, and executive levels and navigating the multiple layers of organization of the customer. * Ability to work with different teams in various service lines and functions, across various time zones * Willingness to travel per business needs Salary Range: 117,600 - 162,400 a year LI-MM6 Location Dublin, OH Job Function CONSULTANCY Role Business Relationship Manager Job Id 384511 Desired Skills Digital : Sales and Marketing Analytics Salary Range $117,600-$162,400 a year