Now Hiring - The Blind Factory Ohio - Design & Sales Associate (Hourly + Commission) in Hilliard, OH

Full description of the position

Design & Sales Associate, Full-Time, The Blind Factory - Hilliard, OH Carrying on the legacy and tradition of a family-owned and operated business that launched nearly forty years ago manufacturing window blind products for customers, today The Blind Factory is an independent dealer focused on providing modern, high-quality, custom window covering and shading solutions for commercial and residential clientele. We offer diverse brand and product choices from many of the world's top manufacturers and couple these products with personalized services from design consultation, professional installation, and comprehensive product support. Additionally, we're transforming the company's business operations including making numerous updates to our retail store, office and warehouse spaces, as well as improving the processes and technology that we use every day within the business. If you have experience in sales and an interest in working with people to make their homes and businesses more beautiful, stylish, and functional then this may be an opportunity for you. The Blind Factory is looking for an outgoing, friendly, and design-savvy Store Sales Associate to engage and consult with customers as they explore window treatment options that fit the needs for their homes and lifestyles. From shades, blinds, shutters, custom soft treatments, outdoor screens, and fully automated whole-home window covering systems, you'll be responsible for understanding client requirements, guiding customers through a wide selection of product options, and recommending custom solutions based on style, privacy, light and temperature control, and budget. Your drive for customer service, sales growth and success, teamwork, attention to detail, and genuine enthusiasm for customer engagement will create an enjoyable and stress-free experience for our customers along with an opportunity for you to enjoy professional growth and rewards. Compensation Includes hourly rate based on experience and qualifications as well as an incentive commission plan tied to monthly sales. Key Responsibilities * Develop a deep understanding and knowledgebase of the company's product offerings and services to provide consultative recommendations to clientele * Provide guidance on numerous product types from leading brand manufacturers including blinds, shades, screens, soft treatments, and more * Develop, present, and follow-up on detailed custom proposals for customer projects, process orders, and ensure execution of project details to ensure smooth delivery for customers * Engage with manufacturers' representatives for training, expertise, and proposal assistance in pursuit of closing sales with customers and growing the company business * Acquire a hands-on working knowledge of company and manufacturer software systems used for day-to-day operations of the business, customer project quoting and sales, training, scheduling, and reference of detailed product specifications * Work closely with management, sales, and service teams to provide in-store sales coverage, schedule consultations and installations, and ensure overall client satisfaction * Address incoming sales leads, answer calls, and greet and assist walk-in customers with warmth and professionalism * Stay informed of changing product lines, features, and customization options * Support the ongoing pursuit of the company's process improvements efforts with the goal of modernization, efficiency, and growth of the business * Assist in maintaining a clean, inviting, and well-organized store and work environment Qualifications * Outgoing, personable, approachable, and confident in communicating and working with customers, employees, suppliers, and commercial business partners * Natural sense of style and interest in home design and functionality * Detail-oriented with strong organizational skills * Comfortable working independently and within a small, collaborative team * Direct selling and/or retail sales and customer service experience preferred * Driven to support achievement of personal and company goals and objectives * Familiarity with Microsoft Office Suite, customer resource management (CRM), and pricing and scheduling software systems is preferred * Background in design is a bonus * Ability to make recommendations to improve company business processes and ways of working * College degree preferred but not required * Availability during standard business hours Monday-Friday 8:00 AM-5:00 PM EST, with periodic Saturday mornings from 9:00 AM-12:00 PM. Store hours subject to change. This is an ideal role for someone who is committed to achieve their own personal success, supports company growth goals and objectives, enjoys connecting and working with people, has an interest in design, and thrives in a professional, supportive, family-style work environment. Pay: $20.00 - $25.00 per hour Expected hours: 40.0 per week Work Location: In person