Now Hiring - Dragon Trade Imports - Sales Floor in Escondido, CA

Full description of the position

About us: We are an international high growth HVAC company dedicated to the sales and distribution of air conditioners and refrigeration equipment. We are driven by a strong commitment to providing exceptional service and top-notch products. Our sales team presents a multitude of opportunities for personal and professional growth, and we are searching for individuals who wish to progress alongside us, contributing to the success of our brand and becoming valued members of our exceptional organization. We take immense pride in our dedication to treating all Applicants and Associates fairly and fostering a strong culture of meritocracy. Position Summary: The position holder is responsible for delivering exceptional customer service, managing the sales process end-to-end, and ensuring the smooth operation of the point of sale. This role involves administrative, commercial, and operational tasks to guarantee a positive customer experience and achieve departmental goals. Key Responsibilities: * Provide customer service with a professional and positive attitude. * Prepare quotations, sales reports, and invoices. * Handle cash and perform daily cash register and terminal reconciliations. * Support post-sale follow-up calls as directed by the Sales Manager. * Monitor current promotions and gather market pricing information. * Maintain the showroom and workspace in optimal condition. * Generate and deliver daily documents (sales, invoices, expenses) to relevant departments. * Participate in company-organized commercial events. * Refer key clients to the Sales Manager or Sales Advisor. * Guide customers through the warranty process. * Regularly verify displayed products and update showroom price labels. * Assist with general store cleaning tasks. * Complete scheduled training sessions in webinar, online, or in-person formats. Requirements * 100% bilingual Spanish/English * High School Diploma or Bachelor's Degree in Business Administration or incomplete degree (Plus) * 1 to 2 years of experience in the position, performing the following activities: * - Sales: * Customer assistance, sales closing, and post-sale follow-up. * - Cash registers: Operation of POS systems and receipt issuance. - Cash handling: Payment processing, cash register balancing, and daily closing. - Bank reconciliations: Verification of transactions and accounting records. - Bilingual customer service (English -Spanish): Professional service and issue resolution in both languages. Work Environment The job is performed in a store setting and involves extended periods of standing or sitting, intensive computer work, operating a computer terminal, reading, and visually inspecting parts or small details. Job Type: Full-time Pay: $20.00 - $25.00 per hour Education: * Bachelor's (Preferred) Experience: * Sales: 1 year (Preferred) * Cash Register operation: 1 year (Preferred) Language: * Spanish (Preferred) * English (Preferred) Work Location: In person