Now Hiring - HYDROLOGIC - Professional Services Plumbing Counter Sales in Fort Myers, FL

Full description of the position

The counter associate is responsible for greeting and helping customers that are having their orders picked up at a Hydrologic location as well as build strong, durable relationships. Duties include but are not limited to: * Developing and maintaining relationships with customers and providing a high level of customer service to all internal and external customers. * Assisting customers in the store by taking their orders, pulling items, and billing them accordingly. * Handling customer warranty claims and credit returns in a timely fashion by completing all appropriate documentation, receiving product items back prior to processing of any claims or credits in accordance with standard operating procedures (SOP's). * Assisting customers in loading products/material into their vehicles when necessary. * Accurately entering sales orders and sales transactions in accordance with the company's SOP's. * Assisting in the maintenance and presentation of all inventory and displays, stocking merchandise, facing shelves, organizing product in accordance with SOP's, removing litter, dusting and cleaning shelves, etc. * Maintaining the counter's appearance in accordance with company policy and safety standards. * Assisting in inventory counts as needed for both the counter and warehouse as needed. * Continuously demonstrating and acquiring a high-level of product knowledge. * Following-up with customers when required and notifying manager if/when necessary. * Performing general light maintenance of the counter, coffee counter, ice machine, water fountain, soda machine, and floor displays. * Providing the highest level of customer and technical service to our customers by: effectively meeting our customers' needs, providing high level of technical expertise and product knowledge, properly providing quotes, promptly and accurately processing sales orders, researching products/services, properly answering questions and providing timely information and responses. * Fulfilling/pulling inventory as needed by utilizing appropriate tools and equipment. * Safely operating all tools and equipment; including but not limited to: forklift, pallet jack, and hand truck, and reporting safety issues immediately. * Must have min. of 1-2 years of Plumbing sales experience. Job Type: Full-time Pay: $19.00 - $23.00 per hour Benefits: * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person