Now Hiring - American Tristar Insurance Services - Professional Services Bilingual Personal Lines Insurance Licensed CSR in Huntington Beach, CA

Full description of the position

About us Customer Service Representative (Licensed - Personal Lines) We are a professional, agile, and client-focused independent insurance agency with a modern office environment. We are currently seeking one full- time, experienced Customer Service Representative to join our growing team. If you have a Personal Lines license , enjoy working in a fast-paced setting, and take pride in delivering exceptional service, this is an excellent opportunity to grow your career with us. About the Role As a Customer Service Representative, you will play a vital role in supporting our clients and sales team. You will be responsible for servicing existing insurance policies while ensuring every client receives high-quality, timely, and professional support. Key Responsibilities * Develop and process insurance quotes * Handle policy changes and endorsements * Complete evidence of insurance (EOI) requests * Collect premium payments from customers * Respond to cancellation requests * Support the sales team with service-related needs * Deliver outstanding customer service and build lasting client relationships Requirements * Active Personal Lines License (required) * Previous experience in insurance customer service * Strong communication and organizational skills * Client-focused mindset with attention to detail * Ability to thrive in a proactive, team-oriented environment Work Environment * Modern, professional office setting * In-person position * Supportive and collaborative team culture We Offer: * 401(k) * Health, dental, vision, and disability insurance * Monday-Friday schedule Supplemental Pay: * Bonus opportunities Job Type: Full-time Pay: $21.00 - $22.69 per hour Benefits: * Dental insurance * Flexible schedule * Health insurance * Vision insurance License/Certification: * Property & Casualty License (Required) Ability to Commute: * Huntington Beach, CA 92647 (Required) Ability to Relocate: * Huntington Beach, CA 92647: Relocate before starting work (Preferred) Work Location: In person