Now Hiring - Harbinger Motors Inc - Associate, Sales Operations in Garden Grove, CA

Full description of the position

About Harbinger Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation. Role Overview The Associate, Sales Operations will play a critical role in enabling Harbinger's sales organization to operate efficiently, scale effectively, and close business faster. This role will support core sales processes, systems, reporting, pricing workflows, and cross-functional coordination between Sales, Product, Finance, and Operations. This is an ideal role for someone who is analytical, systems-oriented, and excited to sit at the intersection of strategy and execution in a high-growth EV company. Key Responsibilities Sales Process & Systems * Own and support core sales workflows across the funnel, from lead intake to closed-won and delivery. * Maintain CRM hygiene and data integrity (HubSpot preferred). * Partner with Sales leadership to optimize pipeline management, forecasting, and territory/account structures. * Help implement and improve CPQ, quoting, and configuration tools. Reporting & Analytics * Build and maintain dashboards for pipeline health, conversion rates, deal velocity, and forecasting accuracy. * Analyze trends in sales performance, customer segments, deal structure, and product mix. * Provide actionable insights to Sales leadership and GTM teams. Deal Support & Pricing Operations * Support deal structuring, approvals, and pricing workflows. * Ensure pricing, discounts, and configurations align with company policy and margin targets. * Serve as a point of contact for sales reps on process questions and deal mechanics. Cross-Functional Collaboration * Work closely with Product, Finance, Legal, and Operations to ensure alignment on offerings, contracts, and fulfillment. * Support product launches and changes by updating systems, documentation, and enablement materials. * Help translate product complexity into scalable, sellable workflows. Enablement & Documentation * Maintain sales process documentation, playbooks, and internal knowledge bases. * Support onboarding and ongoing training for sales reps. * Identify friction points in the sales experience and propose improvements. Qualifications Required * 3-5+ years of experience in sales operations, revenue operations, business operations, consulting, or a similar analytical role. * Strong analytical skills with the ability to turn data into insights. * Experience working with CRM systems (HubSpot preferred). * Advanced Excel/Google Sheets skills; comfort working with structured datasets. * High attention to detail and strong organizational skills. * Excellent communication skills and ability to work cross-functionally. * Ability to thrive in fast-paced, ambiguous environments. Preferred * Experience in automotive, EVs, manufacturing, or complex B2B/hardware products. * Familiarity with CPQ tools, pricing logic, and configuration workflows. * Experience supporting a scaling sales team. * SQL, Looker, Tableau, or similar BI tools. * Bachelor's degree in Business, Economics, Engineering, or a related field. What Success Looks Like * Sales teams spend more time selling and less time navigating process friction. * Pipeline and forecast data are clean, reliable, and actionable. * Deals move faster with fewer errors or rework. * Cross-functional teams stay aligned as the company scales. * Leadership has clear visibility into revenue performance. Equal Opportunity Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [please apply online]. Candidate Data Privacy Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger's service providers, including providers of background checks, staffing services, and cloud services. Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.