Now Hiring - Fred Anderson Toyota of Cape Coral - Professional Services BDC Manager in Cape Coral, FL

Full description of the position

Fred Anderson Toyota of Cape Coral, Florida is looking for an Internet/BDC manager to join our team! A successful individual would have a proven track record for providing outstanding customer service and sales. The BDC Manager would enjoy working with others, are natural leaders, and have excellent communication and interpersonal skills. This individual would have prior automotive sales experience and experience with the E-leads CRM system. If that sounds like you, we encourage you to apply today! Why are we different than other dealerships? * A group that supports a culture of caring and performance * This family-owned company has been servicing the community for 60-plus years and puts its employees first Did we mention competitive pay plans + awesome benefits?*_Keep reading for more info!_ What we offer: * A culture of caring, belonging, and respect for everyone * Managers that people want to work with * Career growth and advancement * Leadership development, innovative training and learning systems * Competitive compensation plans * 401k retirement plans with company match * Comprehensive health benefits packages, including telehealth and behavioral health services * Industry-leading maternity and paternity leave * Paid employee referral program * Recognition and bonus programs * Paid time off, bereavement, and vacation benefits * Employee discounts on parts, service, vehicle purchases, and local entertainment Job Duties: * Oversee and manage daily BDC department operations * Provide exceptional customer service daily * Manage and follow up on leads and inquiries from prospective customers to secure a sale * Lead, train, manage, and motivate a team of reps while providing guidance, feedback, and coaching to ensure growth and performance within the department * Adhere to sales procedures from start to finish within customer interactions * Desking internet deals for new and used vehicles * Addresses customer concerns with a strong focus on customer service * Maintain a positive attitude * Track metrics within the department * Ensure compliance with industry regulations and company policies Qualifications include but are not limited to: * Prior automotive sales experience (required) * Organizational and time management skills * Ability to build rapport with others * Excellent communication skills via phone and in person * Strong listening skills * Great attitude with high energy personality * E-leads CRM system experience (required) * Valid Driver's license and acceptable motor vehicle report * High school diploma or equivalent _Ready to shift your career into gear? Apply Now! #Funatwork Advacementfromwithin #careergoals_ Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.