Now Hiring - Orange County Connections - Wireless Sales Associate in Westminster, CA

Full description of the position

At Orange County Connections, we are a leading provider of wireless communication sales solutions across Southern California. As an official partner representing T-Mobile, we bring reliable mobile and wireless services directly to customers through in-person, face-to-face interactions at various retail and event locations. We're currently seeking a dedicated and enthusiastic Wireless Sales Associate to join our Huntington Beach team. As a Wireless Sales Associate you will be the primary point of contact for new customers at live events and retail environments, engaging face-to-face, answering questions, and helping shoppers find the T-Mobile products and services that best fit their needs. Using consultative sales techniques, you'll assist with product selection, confirm eligibility, troubleshoot basic account questions, and guide customers through a smooth, transparent sales experience. This is a great opportunity for someone who enjoys connecting with people, thrives in lively event settings, and wants to represent impactful wireless products while growing with a fast-expanding firm. Wireless Sales Associate Duties: * Speak directly with customers to understand their wireless needs and preferences, offering personalized recommendations that meet those needs. * Provide customers with accurate and relevant information regarding products and services. * Cultivate and nurture relationships with new customers to foster loyalty and retention. * Address customer inquiries and resolve concerns efficiently, escalating issues to the appropriate team or department when necessary. * Handle objections with professionalism and respect, ensuring customers feel heard and valued. * Ensure a positive and satisfying experience for customers from start to finish. * Gather and relay customer feedback about products, services, and the sign-up process to management, helping to improve the overall customer experience. * Participate in daily meetings and training sessions to enhance product knowledge, learn new customer service strategies, and stay informed about ongoing promotions. Wireless Sales Associate Qualifications: * High School Diploma or equivalent * 1-3 years of proven experience in sales, customer service, client relations, or cold-calling roles. * Strong problem-solving abilities with a customer-focused approach to handling objections, answering technical inquiries, and addressing customer needs quickly and effectively. * Exceptional communication skills, including presentation and negotiation abilities, with a talent for articulating ideas clearly. * Self-driven and able to work independently, while also collaborating effectively within a team environment. * Comfortable engaging with a diverse range of individuals, both externally with customers and internally with colleagues. * Excellent time management, organizational, and prioritization skills to handle multiple tasks efficiently. Position Overview * Employment Type: Full-Time, W-2 * Location: Wireless Sales Associates report to our Huntington Beach, CA office each morning before heading out to nearby communities for in-person sales. * Compensation: Commission-based; employees typically earn $900 -$1,200 per week on average. * Client & Products: Representing T-Mobile, offering wireless cell phone products and mobile service plans. Job Type: Full-time Pay: $900.00 - $1,200.00 per week Benefits: * 401(k) * Employee discount Work Location: In person