Now Hiring - Skinthetix Inc - Aesthetic Sales Consultant & Patient Care Coordinator in San Clemente, CA

Full description of the position

We're a growing med spa located in San Clemente focused on helping clients achieve healthy, radiant skin through a lifestyle-based approach to skincare. Through personalized care, education, and consistency-driven solutions, we help clients build long-term skin health that fits seamlessly into their daily lives. We're looking for someone who genuinely enjoys guiding clients, building trust, and helping people commit to their skincare journey--while contributing to a high-integrity, team-oriented environment. Key Responsibilities Key Responsibilities Client Consultation & Revenue Growth * Conduct thoughtful, educational consultations to recommend services, packages, and memberships aligned with client goals * Convert inquiries into booked appointments and long-term treatment plans * Drive rebooking, retention, and membership enrollment through trust-based guidance * Follow up with clients pre- and post-visit to support continuity of care Sales Performance & Tracking * Consistently work toward individual and team sales goals (services, memberships, retail) * Track personal performance metrics such as conversion rate, rebooking rate, and revenue per client * Provide feedback and insights to leadership on client trends and opportunities Client Experience Excellence * Ensure every client interaction reflects our brand standards of care, professionalism, and personalization * Collaborate with providers and front desk to ensure seamless handoffs and communication * Handle client questions or concerns with empathy and solution-oriented thinking Operational & Team Support * Support daily front-desk and sales operations as needed (scheduling, follow-ups, promotions) * Maintain accurate client notes and records in our EMR (Boulevard) * Follow established SOPs and contribute ideas for improving client flow and experience Our Core Values * Integrity & Reliability: You show up on time, follow through, and can be counted on * Growth Mindset : You're open to feedback, eager to learn, and always improving * Team-Oriented : You believe strong teams win--and you're willing to help where needed * Excellence in Experience : You care deeply about how clients feel and the quality of service delivered Qualifications * 1-2+ years of experience in aesthetic, wellness, hospitality, or retail sales * Strong consultative selling skills with a focus on education--not pressure * Reliable, organized, and detail-oriented with strong follow-through * Comfortable working toward goals and being accountable for results * Growth-minded, coachable, and open to feedback * Experience with EMR/CRM systems (Boulevard a plus) * Flexible availability, including weekends * Closely located to San Clemente, CA What We Offer * hourly pay + commission * Complimentary and discounted treatments * Clear growth path as the company expands * Supportive, values-driven team culture How to Apply Send your resume and a short message about: * Why you're passionate about skincare * How you embody one of our core values We can't wait to learn about your journey and how you can grow with us! Job Type: Part-time Pay: $20.00 - $25.00 per hour Expected hours: 20 - 24 per week Work Location: In person