Now Hiring - Lyons Ace Hardware Frankfort - Sales Associate in Frankfort, KY

Full description of the position

Lyons Lumber Company has been in business since 1909 serving the Central Kentucky area for over 100 years. We have 3 locations in Frankfort and 1 location in Lexington opening at the end of 2021 with plans to open up more stores across Kentucky. You will be joining a growing company that offers competitive pay and great benefits. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned. Customer Service: * Provide a positive representation of the store. * Proactively assist customers in solving problems. * Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. * Possess a friendly outgoing demeanor; work well with customers as well as associates. * Ensure all pages and calls are answered promptly, courteously and effectively. * Forward any customer complaint that cannot be handled to a member of management. * Possess strong product knowledge and knowledge of store layout and location of products. * Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations * Assist in creating a positive, professional and safe work environment. * Assist with receiving, checking in and stocking of merchandise throughout the store. * Assist with maintaining back stock levels. * Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. * Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. * Assist with merchandise resets through the store. * Provide assistance to Department Specialists, i.e. price changes, special orders. * Ensure signage is current throughout the store. * Operate forklift with proper training. * Communicate any Store Support Center issue to General Manager for follow up. * Communicate any merchandising, cost control or sales idea to General Manager. * Participate in store meetings. * Be professional in appearance and actions. * Perform all other duties as assigned. Other Essential Requirements Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.