Now Hiring - Pasona NA Inc. - Sales Planning and Outsource Coordinator in Long Beach, CA

Full description of the position

*Sales Planning & Outsource Coordinator -Japanese bilingual Location: Long Beach, CA Employment Type: Full-Time Division: Lifestyle Division Reports to: Vice President Base : $80-120K Depends on experience Position Overview We are seeking a highly motivated Sales Planning & Outsource Coordinator to support strategic sales planning, performance analysis, and outsourced product planning initiatives. This role plays a critical cross-functional role, acting as a bridge between sales, procurement, operations, finance, HQ stakeholders, and external vendors to ensure alignment with business objectives. The ideal candidate brings a strong mix of sales operations, demand planning, outsourcing coordination, and project management experience, along with the ability to manage complexity, data, and multiple stakeholders in a fast-paced environment. Key Responsibilities Sales Planning & Forecasting * Partner with sales teams to develop accurate sales forecasts, demand plans, and achievable sales targets * Analyze market trends and historical sales data to optimize future projections * Act as the primary liaison between HQ and regional teams to ensure planning and execution align with corporate strategy, policies, and financial objectives Sales Performance Analysis & Reporting * Analyze sales performance, trends, and variances to support data-driven decision-making * Prepare and deliver regular reports to management, including sales forecasts, dealer performance, and resource allocation * Identify growth opportunities, risks, and performance gaps, and recommend corrective actions Inventory & Cross-Functional Coordination * Collaborate with supply chain, inventory, operations, and finance teams to align production, inventory levels, and financial targets with sales plans * Ensure timely execution of sales plans while balancing demand, supply constraints, and operational priorities * Oversee accuracy and effective use of CRM, forecasting tools, and sales management systems Process Improvement & Problem Solving * Execute, implement, and continuously improve sales planning workflows to enhance efficiency, accuracy, and timeliness * Use data analytics and KPI insights to recommend enhancements to planning and reporting processes * Proactively identify and resolve issues related to inventory shortages, production delays, or forecast variances Outsourcing Coordination & Vendor Management * Identify, evaluate, and manage outsourcing partners to ensure quality, cost, and service level expectations are met * Support or lead vendor negotiations in collaboration with Division leadership, including pricing, scope, and service agreements * Develop, monitor, and report on KPIs for outsourcing partners covering cost, quality, delivery, and service performance * Serve as the single point of contact between HQ and external providers to ensure outsourced activities align with strategic, procedural, compliance, and financial requirements * Assess and mitigate outsourcing-related risks, including supply chain disruptions, lead times, quality issues, financial exposure, and vendor viability Qualifications & Experience Education * Bachelor's degree in Business Administration, Supply Chain Management, Sales, or a related field preferred * MBA is a plus Experience * 3+ years of experience in sales planning, supply chain management, operations, or outsourcing coordination * Experience working with external vendors and outsourcing partners * Familiarity with sales forecasting tools, CRM systems, and ERP platforms Key Skills * Strong project management and organizational skills; ability to manage multiple vendors, SLAs, timelines, and priorities * Excellent communication and stakeholder management skills, including executive-level reporting * Negotiation and contract literacy related to pricing, scope, service levels, and vendor agreements * Highly analytical and data-driven; capable of building and interpreting KPI dashboards * Strong problem-solving skills with experience managing escalations and corrective actions * Advanced proficiency in Microsoft Office, particularly Excel Personal Attributes * Strong interpersonal skills with the ability to build trust-based relationships internally and externally * Comfortable working in a fast-paced, dynamic environment with shifting priorities * Detail-oriented, structured, and methodical in execution * Flexible, resilient, and composed when managing ambiguity and operational pressure * Collaborative mindset focused on long-term partnerships rather than transactional relationships Working Conditions * Standard office environment with occasional travel for vendor meetings and on-site evaluations * Flexibility in working hours during peak planning cycles or critical project deadlines Compensation & Benefits * Competitive salary based on experience * Comprehensive benefits package including health insurance, retirement plan, and paid time off