Now Hiring - Infra – Red Building & Power Service, Inc. - Sales Support Assistant in Braintree, MA

Full description of the position

Job Summary We're looking for a highly organized Sales Support Assistant to join our team. In this role, you'll provide critical administrative and project-based support to our sales staff. You will help move sales from inquiry to completion, maintain, and renew house accounts. If you're detail-oriented, tech-savvy, and have a passion for supporting technical sales processes -- this role is for you! Responsibilities Sales & Administrative Support * Review and manage daily sales support tasks * Track job deficiencies and follow up on resolution * Oversee equipment purchases and installation timelines * Monitor purchase orders and contracts through completion * Locate and document stock equipment before purchase * Assist with service reminders, new job tracking, and customer communication * Maintain and update email marketing lists (Constant Contact) * Send out warranty notifications and arc flash study updates * Log new customer inquiries and quotes * Recommend updates for website content *Quoting & Project Coordination * Maintain and renew existing house accounts. * Assist in preparing infrared inspection repair quotes * Handle the renegotiation of inhouse contracts * Identify additional service opportunities and upselling potential * Help develop marketing emails and letters for specific product lines (Hubbell/Metron, capacitors, etc.) * Build contact lists and campaign outreach for contractors, consultants, and customers Qualifications * Interest and aptitude for electrical products and services * Prior experience in sales support or product-focused roles is a plus * Proficient in Microsoft Access, Excel, and Word * Excellent verbal and written communication skills * Ability to work independently and in a team * College degree or equivalent work experience preferred * Valid driver's license and clean driving record required Job Type: Full-time Pay: $19.00 - $23.50 per hour Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off Work Location: In person