Now Hiring - Infra – Red Building & Power Service, Inc. - Sales Support Assistant in Braintree, MA

Full description of the position

Job Summary

We're looking for a highly organized Sales Support Assistant to join our team. In this role, you'll provide critical administrative and project-based support to our sales staff. You will help move sales from inquiry to completion, maintain, and renew house accounts. If you're detail-oriented, tech-savvy, and have a passion for supporting technical sales processes -- this role is for you!

Responsibilities

Sales & Administrative Support

• Review and manage daily sales support tasks
• Track job deficiencies and follow up on resolution
• Oversee equipment purchases and installation timelines
• Monitor purchase orders and contracts through completion
• Locate and document stock equipment before purchase
• Assist with service reminders, new job tracking, and customer communication
• Maintain and update email marketing lists (Constant Contact)
• Send out warranty notifications and arc flash study updates
• Log new customer inquiries and quotes
• Recommend updates for website content
• Quoting & Project Coordination
• Maintain and renew existing house accounts.
• Assist in preparing infrared inspection repair quotes
• Handle the renegotiation of inhouse contracts
• Identify additional service opportunities and upselling potential
• Help develop marketing emails and letters for specific product lines (Hubbell/Metron, capacitors, etc.)
• Build contact lists and campaign outreach for contractors, consultants, and customers

Qualifications

• Interest and aptitude for electrical products and services
• Prior experience in sales support or product-focused roles is a plus
• Proficient in Microsoft Access, Excel, and Word
• Excellent verbal and written communication skills
• Ability to work independently and in a team
• College degree or equivalent work experience preferred
• Valid driver's license and clean driving record required Job Type: Full-time Pay: $19.00 - $23.50 per hour

Benefits

:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off Work Location: In person