Now Hiring - Germain Automotive Partnership - Business Development Representative in Columbus, OH

Full description of the position

Business Development Specialist Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey. Position Overview: We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions. Key Responsibilities: * Respond to internet leads, phone calls, and chats in a timely and professional manner * Schedule appointments and follow up on missed opportunities * Maintain detailed records of all communications and customer interactions * Collaborate with the sales team to drive showroom traffic and sales * Meet daily and weekly communication and appointment-setting targets * Stay up to date on product knowledge and dealership promotions Why Germain? At Germain Automotive Partnership, we don't just sell cars -- we create experiences. As part of our BDC team, you'll: * Be at the heart of the guest experience , helping people navigate one of the biggest purchases of their lives. * Join a team that values collaboration, energy, and results -- your voice and ideas matter. * Receive ongoing training, mentorship, and opportunities for growth , both in your role and your career. * Work in a fast-paced, rewarding environment where your efforts directly impact success. * Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture. Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT! Germain Automotive Partnership is proud to offer the following benefits for our employees: * Medical Insurance * Dental Insurance * Vision Insurance * Weekly Pay * Parental Leave * 401K * Life Insurance * Short and Long-term Disability Insurance * Paid time off * Employee Discounts * State of the art technology Requirements: * Basic MS Office knowledge; computer software and internet proficiency * Strong communication skills via phone, email, and text * Self-motivated, organized, and detail-oriented * Ability to work in a fast-paced, team-oriented environment * Previous experience in sales, customer service, or BDC preferred * Certification in product knowledge is a plus * Bilingualism is not required but can be very helpful. * A valid driver's license is required. * Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required.