Now Hiring - 321 Drive - Assistant Sales Manager in Madison, TN

Full description of the position

The Mission: At 321 Drive , we are looking for a leader who leads from the front. We don't need a "clipboard manager" who hides in the office; we need a Player-Coach. You are the person who steps in to save the deal when a salesperson is struggling. You are the mentor who teaches a new hire how to overcome an objection. You are the "vibes manager" who keeps the sales floor positive and productive. Who You Are: * The Closer: You have a proven track record of selling 15+ cars a month. You love the thrill of the deal and aren't ready to hang up your sales hat completely. * The People Person: You have high emotional intelligence. You know how to deliver constructive criticism to a salesperson without crushing their spirit, and you treat every customer with dignity regardless of their credit score. * The Realist: You understand that "Management" means serving the team, not just bossing them around. You are willing to take a fresh "up," move inventory, or wash a car if that's what the team needs to win that day. What You 'll Do: * Desk & Close: Support the General Manager by structuring deals and performing "T.O.s" (Turn Overs) to help associates close tougher customers. * Train & Mentor: Run daily training segments. Your goal is to turn average salespeople into good ones, and good ones into great ones. * Process Management: Ensure the CRM is updated, follow-ups are made, and the lot is merchandised correctly. * Customer Experience: Handle escalated customer issues with patience and professionalism. Requirements: * 3+ Years of Automotive Sales experience (Subprime/BHPH is a plus). * Ability to work Saturdays (with a scheduled weekday off). * Proficiency in CRM/DMS tools. * No Ego: You are a leader who works with your team, not above them. Pay: $50,000.00 - $80,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Application Question(s): * This is a 'Player-Coach' role, meaning you will be expected to sell cars alongside the team while performing management duties. Are you looking for a role that keeps you active on the sales floor, or are you looking for a strictly administrative desk job? * It is a busy Saturday, all salespeople are with customers, and a new client walks on the lot. The General Manager is busy desking a deal. What do you do? * A customer falls in love with a vehicle they cannot afford, and they are getting upset that you won't approve them for it. How do you de-escalate the situation and switch them to a car that fits their budget? * What part of Nashville do you live in? Work Location: In person