Now Hiring - Zenova - Professional Services Federal Business Director in Franklin, TN

Full description of the position

You Matter : * Make a difference every day in the lives of the underserved * Join a mission driven organization with a people first culture * Excellent career growth opportunities * Join us and find a career that supports:* * Caring for overlooked, underserved, and vulnerable patients * Diversity, equity, inclusion, and belonging * Autonomy in a warm team environment * Growth and training * Perks and Benefits* In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including: * DailyPay, receive your money as you earn it! * Tuition Assistance and dependent Scholarships * Employee Assistance Program (EAP) including free counseling and health coaching * Company paid life insurance * Tax free Health Spending Accounts (HSA) * Wellness program featuring fitness memberships and product discounts * Preferred banking partnership and discounted rates for home and auto loans * Eligibility for perks and benefits varies based on employee type and length of service. Why Us : Now is your moment to make a difference in the lives of the underserved. If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to "Always Do The Right Thing!", and to collectively do our part to heal the world, one patient at a time. How you make a difference : The Federal Business Director directs operational teams providing administrative services to federal clients, including the Federal Bureau of Prisons, while overseeing client relationships and contracts. This role manages all federal network development, contracting, claims initiatives, and operational programs to ensure effective service delivery. The position collaborates closely with leadership to research, analyze, and develop new products and services, including presenting financial, trend, and performance analyses. The Federal Business Director oversees program implementation, establishes policies and procedures, and ensures timely communication of business risks and revenue forecasts. This role also represents the organization through senior-level presentations regarding key federal accounts, operational performance, and competitive positioning. Key Responsibilities : * Direct operational teams supporting federal clients and oversee all FBOP business operations and program implementation * Manage federal client relationships, contracts, network development, and claims initiatives * Communicate business risks, operational issues, and revenue forecasts to leadership in a timely and documented manner * Partner with leadership to research, analyze, and develop new products and services, including financial and performance reporting * Present key account, territory, performance, and competitive information to senior leadership Qualifications & Requirements: EDUCATION * Degree from an accredited college or university, or 10+ years of experience with increasing responsibilities * Master's Degree preferred EXPERIENCE * Minimum of 5 years' experience in Operations and/or Network Development, preferably within healthcare and/or federal environments * Experience providing healthcare services within correctional environments preferred LICENSES/CERTIFICATIONS * None required We are an Equal Employment Opportunity Employer : We celebrate diversity and are committed to creating an inclusive environment for all employees. * We encourage you to apply!* If you are excited about a role but your experience doesn't seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles. Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.