Now Hiring - Elements Therapeutic Massage, LLC - Receptionist /Retail Sales Associate in Carlsbad, CA

Full description of the position

Overview

: If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives. Our team members will earn commission for wellness plan sales and have the opportunity to earn up to $500+.

Qualifications

and Skills

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.

Responsibilities

:

Responsibilities

and

Duties

• Elements Massage is looking for a Receptionist/Retail Sales Associate to create an exceptional customer service experience for all the clients every time they enter the studio.
• Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan
• Following our proven sales process to enroll clients into the Elements Wellness Program
• Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications

:

Qualifications

:

• Prior retail sales experience preferred; selling memberships or services inperson to potential clients.
• Customer Service in a spalike or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easytolearn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client. Legal Disclaimer: (C)2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.