Now Hiring - Siborui USA INC(DBA: Impact Wheel Group ) - E-Commerce Sales Representative in Santa Ana, CA

Full description of the position

We are a wheel distribution company with operations across the United States. Established in 2016, we are expanding our business and are seeking to hire an E-Commerce Sales Representative. our website: [please apply online] Duties and Responsibilities Sales & Reporting * Achieve sales targets and maintain high customer satisfaction. * Prepare regular sales performance reports. Product & Platform Management * Manage product listings across online retail platforms, ensuring accurate part numbers and specifications. * Maintain and update new product listings. Business Development * Support business growth through promotions, marketing collaboration, social media, trade shows, and other sales channels. Order & Inventory Management * Process daily orders accurately and efficiently. * Maintain product data and part numbers in internal systems. * Manage inventory updates using QuickBooks and daily FTP uploads. Customer Service * Handle customer inquiries related to products, inventory, pricing, shipping, and order status. * Provide timely and professional customer support. Market & Quality Support * Monitor market trends and competitors. * Coordinate returns, credits, and quality complaints with manufacturers. * Share customer feedback with internal teams for continuous improvement. Requirements and Qualifications * Bachelor's degree or equivalent experience (marketing, business, or related field preferred). * Strong verbal and written communication skills. * Self-motivated and able to work independently with minimal supervision. * Adaptable to changing sales strategies and market conditions. * Proficient with digital tools and software, including email, QuickBooks, Word, Excel, and PowerPoint. * Strong problem-solving skills and customer-focused mindset. Job Type: Full-time Pay: $25.00 - $35.00 per hour Expected hours: 40 per week Benefits: * Travel reimbursement Education: * Bachelor's (Required) Experience: * E-Commerce Sales : 1 year (Preferred) Work Location: In person