Now Hiring - W-Coast Solutions - Professional Services Wireless Representative in Fullerton, CA

Full description of the position

W-Coast Solutions, a sales and business consulting firm in Westminster, is seeking a Wireless Representative to fuel growth in our AT&T residential wireless campaign. The Wireless Representative's focus will be on acquiring new household customers and fostering relationships by mastering the art of consultative selling for cell phones. As a Wireless Representative, your development path includes deep training on AT&T cell phone features, pricing, and plan integrations for residential accounts. The Wireless Representative shadows senior associates, practices consultative communication, and begins managing basic account tasks--laying the groundwork for a career in wireless sales. Wireless Representative Responsibilities: * Present AT&T connectivity and telecommunications options, explain features, and guide customers toward the most suitable service plans. * Generate new sales opportunities by engaging decision makers, following up on leads, and recommending AT&T cell phone solutions that maximize adoption. * Process activations, upgrades, and transactions with precision while ensuring data accuracy, inventory tracking, and compliance with AT&T standards. * Resolve customer concerns with professionalism, escalating complex issues when necessary to protect satisfaction and strengthen retention. * Collaborate with senior Wireless Representatives to analyze customer data, identify growth opportunities, and refine AT&T sales strategies. * Support account management by coordinating service changes, monitoring deliverables, and tracking performance metrics to ensure seamless customer experiences. Wireless Representative Qualifications: * High school diploma or GED required; Bachelor's degree in Business, Marketing, Communications, Technology, or related field preferred. * Experience in customer support, retail, or sales within telecommunications, wireless connectivity, or subscriptionbased industries. * Strong communication and problemsolving skills to explain AT&T cell phone plans, features, and upgrades while resolving customer concerns. * Organized, adaptable, and proactive mindset with resilience to excel in fastpaced sales environments and achieve Wireless Representative goals. * Proficiency in sales platforms, reporting tools, and digital systems to manage AT&T accounts, track performance, and ensure compliance accuracy. Job Type: Full-time Pay: $50,000.00 - $58,000.00 per year Benefits: * 401(k) Work Location: In person