Now Hiring - Swarco Group - Sales Account Specialist - Signs in Vista, CA

Full description of the position

Description: We are seeing a Sales Account Specialist Signs to support traffic signage projects by managing customer accounts, preparing quotes and estimates, processing orders, and coordinating project documentation. This role serves as a primary point of contact for customers, ensuring accuracy, responsiveness, and compliance with project specifications throughout the sales and order fulfillment lifecycle. Essential Duties and Responsibilities * Prepare accurate quotes, estimates, and price lists for traffic signage products. * Verify that quoted materials comply with project plans, specifications, MUTCD requirements, and customer purchase orders. * Enter and process sales orders to ensure alignment with approved quotes and customer purchase orders. * Serve as a primary point of contact for customers, providing timely and effective support. * Proactively contact customers regarding bid opportunities, upcoming signage projects, and repeat business. * Follow up with customers throughout the sales cycle to ensure expectations are met and issues are resolved. * Review project plans, specifications, and bid documents to ensure material accuracy and compliance. * Manage submittals, including product data, drawings, and compliance documentation. * Coordinate with internal departments on new part numbers, custom signage, and project-specific needs. * Manage dropship purchase orders from outside vendors, including creation, approvals, and delivery tracking. * Evaluate and process Return Material Authorizations (RMA) in accordance with company policy. * Create and manage Job Closing Reports to ensure projects are billed accurately. * Maintain accurate customer account, pricing, and project information in CRM systems. * Stay current on traffic signage products, industry standards, and applicable regulations. Requirements: * Minimum of a high school diploma or GED. * Minimum of 5 years of experience in customer service, inside sales, or account support. * Experience in traffic signage, construction, or a related industry preferred. * Ability to read and interpret project plans, specifications, and bid documents. * Technical product aptitude with the ability to understand signage materials and applications. * Strong verbal and written communication skills. * Excellent organizational skills with the ability to multitask and manage priorities. * Strong attention to detail and accuracy. * Proficiency in Microsoft Office and CRM systems; experience with Great Plains a plus. * Ability to work collaboratively with customers, vendors, and internal teams in a fast-paced environment. Physical Conditions / Requirements * No unusual physical requirements. It requires no heavy lifting, and nearly all work is done in a comfortable indoor facility. * Occasional - Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; involves occasional exposure to demands and pressures from persons other than immediate supervisor. * Job frequently requires sitting and handling objects with hands. * Job occasionally requires standing, walking, bending, reaching, talking, hearing, and lifting up to 10 pounds. * Vision requirements: Ability to see information in print and/or electronically. * Hearing requirements: Ability to hear people over the telephone and in person. As a member of our team, you will enjoy: * A GREAT work environment with fun, friendly, knowledgeable and helpful team members. * Benefits package to support you and your family's health. From medical, dental, and vision, to flexible spending accounts for both health and dependent care. * Educational reimbursement to help keep your career updated. * Save money on tickets to the San Diego Zoo, other amusement parks, movies, indoor skydiving and so much more with our employee discount program. * Paid time off, holidays, company-matched 401(k) plan and more! Join SWARCO McCain. We look forward to receiving your resume.SWARCO McCain is an equal opportunity employer and participates in E-Verify.