Now Hiring - Desai Plastic Surgery of Beverly Hills - Professional Services Beverly Hills Plastic Surgery Patient Care Coordinator | High End Luxury Medical Sales in Beverly Hills, CA

Full description of the position

@desaiplasticsurgery [please apply online] Introduction Desai Plastic Surgery of Beverly Hills is a boutique Plastic Surgery practice in the heart of the Beverly Hills Triangle, located in the Wells Fargo Building at 433 North Camden Drive in Beverly Hills, California. Dr. Desai is a Harvard educated, double board certified, double fellowship trained, Plastic & Reconstructive Surgeon We are in search of a highly motived and organized person to join our team. This vital role involves managing patient interactions, coordinating appointments, and supporting clinical staff to ensure a seamless patient experience. The ideal candidate will possess strong administrative skills, a compassionate attitude, and familiarity with medical terminology and office procedures. Prior experience in a dental or medical office setting is highly preferred. This position offers an opportunity to contribute to quality patient care while working in a professional and supportive environment. Duties * Comfortable making 100-200 warm sales calls/emails/texts per day to patients who are interested in Plastic Surgery * Presenting in-person consults with a 4-5 figure quote for Plastic Surgery procedures * Assist in processing CareCredit, Alphaeon, or PatientFi * Schedule, confirm, and reschedule patient appointments efficiently * Maintain organized files and ensure confidentiality of patient information in compliance with HIPAA regulations * Assist with billing procedures and insurance claims processing as needed * Respond to patient inquiries via phone or electronic communication, providing excellent customer service Experience * Previous experience working in a medical or dental office environment is highly desirable * Familiarity with medical office software and EHR and CRM software systems * Knowledge of medical terminology to accurately interpret clinical documentation * Strong organizational skills with the ability to multitask in a fast-paced setting * Excellent communication skills, both verbal and written * Office experience that demonstrates professionalism, attention to detail, and customer service excellence Pay: From $1.00 per year Benefits: * 401(k) * Employee discount * Paid sick time * Paid time off * Retirement plan Application Question(s): * How many year of experience as a Patient Care Coordinator do you have? * Have you previously worked in Plastic Surgery, Dermatology, or a Med-Spa? * Are you prepared to make 100 calls per day to patients who are interested having Plastic Surgery? * Do you feel comfortable in an hourly base pay plus commission sales role? Work Location: In person