Now Hiring - Southern Tire Mart, LLC - Front Counter Sales in Walcott, IA

Full description of the position

Key Responsibilities: * Greet customers in a professional and friendly manner. * Explain available services, promotions, and special offerings such as free vehicle inspections. * Create and manage service tickets in the system. * Coordinate repair schedules with technicians and provide status updates to customers. * Communicate clearly about costs, timelines, and any additional work needed. * Process customer payments and handle necessary paperwork upon service completion. * Maintain accurate and organized service records. * Assist in maintaining a clean and welcoming front counter area. * Ensure all customer interactions reflect Southern Tire Mart's service standards. Skills / Education / Requirements: * High school diploma or GED required. * Must be at least 18 years of age and pass a pre-employment drug screen. * Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment. * Basic computer skills and familiarity with POS/service management systems. * Knowledge of automotive or commercial tire services a plus. Benefits: * 401(k) with Company Match * Health, Dental, Vision, and Life Insurance * Paid Time Off * Paid On-the-Job Training * Career Growth Opportunities Why Join Southern Tire Mart? * 1 Commercial Tire Dealer in the U.S. since 2008 * 1 Truck Retreader in North America since 2007 * 1 North America Commercial Tire Dealer since 2012 * Family-owned company with a culture of service excellence