Now Hiring - Confidential - Studio Manager/Sales in Franklin, TN

Full description of the position

Job Summary

We are seeking a proactive, dependable go getter to oversee daily operations and business development in our wellness studio. Your success will determine your upward mobility. The ideal candidate will possess a strong background in the gym, spa or retail industry and sales, with a passion for providing exceptional customer service and helping others. You will be responsible for business development, leading a team by example, ensuring high standards of service, and maintaining an inviting and warm environment for members and customers. This role requires a proactive, results-driven leader who can foster community engagement, execute sales strategies, and help maintain a vibrant studio spa culture. This is a great opportunity for a driven individual.

Responsibilities

• Manage studio operations and manage staff costs efficiently.
• Business Development - Driving revenue and promoting sales of memberships, packages and services, and retention of memberships meeting quotas.
• Conduct services demonstrations and educate clients on various benefits of services offered.
• Develop and execute promotional strategies to increase retail sales and enhance customer engagement.
• Maintain high levels of customer satisfaction by providing excellent service and addressing any client concerns promptly.
• Interview, Recruit and Train new staff on operations of spa and services, ensuring studio coverage while fostering a positive team environment guiding the team.
• Collaborate with the team to create a welcoming atmosphere that encourages repeat business.
• Effectively use the company POS system and social media.
• Act as brand ambassador to strengthen business, and business to business relationships.
• Ability to work independently and proactively with sound decisions and collaborate with Spa Owner
• Cultivate a positive atmosphere and culture

Qualifications

• 2+ years' experience in a managerial role within the wellness, spa or retail industry, with previous leadership experience.
• 2+ years' proven sales experience and customer retention with execution of sales strategies
• Financial management: success with driving sales, managing payroll budgets, and controlling expenses, and executing sales strategies.
• Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change, developing collaborative relationships with others, and leading and influencing a team.
• Management and sales experience in a personal service environment such as a spa, salon, fitness studio or gym.
• Excellent communication skills with the ability to connect with clients and staff effectively.
• Experience in retail sales with a focus on customer service excellence.
• Outgoing personality, people person, with a positive attitude, strong leadership skills, and the ability to motivate a team.
• Strong collaboration and interpersonal skills.
• Ability to maintain cleanliness and sanitation standards in all areas of the spa.
• Experience with Social Media marketing, Canva tools
• Passionate for fitness and health and wellness in a PLUS Management experience in other industries encouraged to apply. Nice-To-Have's
• Sales: 4 years (Preferred)
• Passion for Health and Wellness and understanding of lifestyle

Compensation

:

• Competitive compensation based on experience
• Commissions
• Bonuses on Set Goals

Benefits

/Perks:

• Complimentary Services
• Paid Training
• Professional but casual friendly environment Hours: 25-35 hours per week Job Type: Part-time Pay: $18.00 - $24.00 per hour Expected hours: 25 - 35 per week

Benefits

:

• Employee discount
• Flexible schedule Application Question(s):
• How many years of spa/gym/salon/retail experience do you have?
• What range of hours are you looking to work weekly?
• Are you able to cover on weekends when/if needed? Experience:
• Management: 2 years (Required)
• Sales: 2 years (Preferred) Ability to Commute:
• Franklin, TN 37067 (Required) Work Location: In person