Now Hiring - United Refrigeration Inc. - HVAC/R Counter Sales in Fayetteville, NC

Full description of the position

United Refrigeration (A nationwide HVAC Wholesale Distributor) is seeking qualified applicants to fill a counter sales position. Applicants will need to have a minimum of 1 year HVAC/R field or wholesale experience. Candidates with multi year inside sales experience in other industries may also be considered. Genuine enthusiasm for sales and dealing with people a must. See detailed job description below. Provide customers with prompt, knowledgeable, and courteous service. Essential Job Functions * Greet customers promptly and courteously by name (if known) * Answer telephones promptly and courteously identifying yourself and the company * Provide professional and knowledgeable assistance to customers * Provide accurate and timely execution of customer's orders, requests and other services * Enhance customer orders by asking if other products are needed that were not specifically requested * Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc. * Load and unload company, customer and outside carrier vehicles using proper equipment * Break down and put away stock * Regular and punctual attendance * Participate in the After Hours Emergency Call rotation to assist customers when the branch is closed Other Job Functions * Follow-through/follow-up on promises and commitments made to customers * Make deliveries if needed (local valid driver's license required) * Assist in maintaining a clean and safe work environment inside and out; i.e., empty trash, sweep floors, clean bathroom(s), etc. * Maintain current vendor catalogs, cross-references, price sheets, literature and specification data, and MSDS sheets * Perform related jobs as required Physical Demands * Requires moving, lifting, and carrying up to 50 pounds * Requires prolonged standing, bending, stooping, stretching and ability to climb ladders * Requires exposure to chemicals and solvents * Requires manual dexterity and eye-hand coordination for data input Skills and Abilities * Ability to cross-reference and recommend substitute products * Ability to get along with customers and other employees, follow directions and work under pressure Equipment * Must be able to operate computer and other office machines such as fax, calculator, photocopier and so on * Fork lift Education/Knowledge * Basic knowledge of heating, air conditioning and refrigeration * Learn and understand United's product offering as well as rest of industry * Attend product seminars provided "in-house" and trade education groups (RSES, ACCA, ARW, etc.) and vendors. Work Conditions * Overtime as required during off-season and mandatory during season and inventory * Saturdays as required by location and season. * Heated store area * Unheated warehouse area * Concrete floors Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Education: * High school or equivalent (Required) Experience: * HVAC, Counter Sales, Customer Service: 1 year (Required) Language: * English (Required) License/Certification: * Driver's License (Required) Work Location: In person