Now Hiring - Buckeye Power Sales - Customer Service Specialist~ Lawn & AG in Blacklick, OH

Full description of the position

Buckeye Power Sales is a Growth-Oriented Company Seeking a Customer Service Specialist for our Lawn & Agriculture Division! Buckeye Power Sales has been providing on site power solutions for businesses, contractors, engineers, municipalities and homeowners since 1947, which makes us the oldest Rehlko (formerly Kohle r) generator distributor in the country. We are also a distributor of Siemens Energy engines and generators for a wide range of power generation applications such as combined heat and power, waste to power, prime, and continuous. From power generation to light construction to grounds care - we have the machines, equipment, parts, programs & service to help you get the job done. * If You Are Seeking: * Daily Challenges * Ownership of Your Role * A Friendly Team Environment * A Place to Work that feels like Family * Stability And You Are: * Dedicated * Seeking Constant Improvement * Professional * Motivated by Results * Accountable Then We Have the Opportunity for You! * Our Customer Service Specialist is responsible for: * Directing phone traffic coming into the Parts and Service Departments * Assisting customers by phone by providing excellent customer service * Entering detailed work orders into the computer system * Calling customers with repair quotes * Calling customers for equipment pick up after serviced * Entering billing of shop jobs/parts orders into computer system * Entering and updating work order status' * Scheduling deliveries/pick up of equipment * Cross-training, backing up and supporting parts and service counter activity * Identifying problems and providing alternative courses of action * Cash drawer reconciliation as needed * Buckeye Power Sales offers an inclusive benefit package for our Customer Service Specialist including: * Competitive pay with Bonus Potential * Regular day shift hours with overtime potential * Advancement Opportunities * Excellent benefit package (Health, Dental, Vision, 401k, Company Paid STD/LTD/Life, AND MORE) * Paid Time Off (Vacation, Parental Bonding, Jury Duty, Bereavement, Volunteer) To find more reasons you want to work with us at Buckeye Power Sales, visit: * YouTube: [please apply online] * Facebook: [please apply online] * LinkedIn: [please apply online] * Twitter: [please apply online] Requirements Conforms with the core values of BPS * Conforms with the core values of BPS * High School diploma or equivalent * 18+ years of age * Prior warranty experience a plus * Previous experience working parts/service counter a plus * Previous experience with a high volume of inbound calls strongly preferred * Frontline customer service experience required * Able to work independently * Must have a patient and calm demeanor * Excellent computer skills to include MS office products (Word, Excel, Outlook); data entry * Excellent communication skills, both verbal and written, with proficiency in English * Good organizational skills and ability to multi-task required * Must represent the company in a positive manner at all times * Must be able to pass background check and periodic drug screens Salary is based on Skills and Experience Military Friendly, DFWP, EOE * The pay range for this role is:* 25 - 30 USD per hour(Ohio)