Now Hiring - Truly Lawn - Sales & Field Support Representative - Pest Control in Medford, MA

Full description of the position

Now Hiring: Sales & Field Support Representative - Pest Control Help Build Something New from the Ground Up Truly Gone is the brand-new pest control division of Truly Lawn, a trusted local company known for exceptional service and customer satisfaction. We're expanding into pest control with the same customer-first mindset -- and we're looking for a motivated individual who wants more than a desk job. This role is a hybrid position : part in-office sales, part field support. You'll work closely with our pest control technician to learn the business hands-on, assist in the field when needed, and take advantage of opportunities to sell services directly to customers in the field. If you're eager to learn, willing to get your hands dirty, and excited about helping build a growing division, this role offers real opportunity for growth. What You 'll Do In the Office (Sales & Coordination) * Generate and follow up on sales leads through calls, emails, and web inquiries * Use Field Routes software to schedule services, manage customer accounts, and track follow-ups * Educate customers on Truly Gone's pest control services and preventative solutions * Provide accurate estimates and close sales professionally * Identify upsell and cross-sell opportunities * Maintain detailed and accurate sales and customer records * Coordinate closely with field technicians to ensure smooth service delivery In the Field (Learning & Sales Support) * Drive company vehicles to and from job sites as needed * Ride along with pest control technicians to learn inspections, treatments, and service protocols * Assist technicians as needed while learning the pest control business from the ground up * Build relationships with customers during on-site visits * Identify and close sales opportunities directly in the field when appropriate * Represent the Truly Gone brand professionally at all times * Help refine processes and contribute ideas to improve operations and customer experience What We 're Looking For * Sales experience preferred (pest control or service industry experience is a plus) * Comfortable working both in an office setting and outdoors in the field * Must be comfortable driving company vehicles * Strong communication skills and confidence speaking with customers * Organized, detail-oriented, and able to manage multiple priorities * Willingness to learn pest control services and regulations * Team player with a positive attitude who's ready to jump in where needed * Valid driver's license and clean driving record What We Offer * Competitive base pay: $20 -$25/hr, depending on experience * 8% commission on closed sales (office and field sales) + performance bonuses * Paid time off and employee discounts * Full-time, Monday-Friday schedule (no weekends) * Paid training on pest control services and company systems * Hands-on learning with experienced technicians * Real growth opportunity as our pest control division expands Why Truly Gone? This isn't just a sales job -- it's a chance to help shape a brand-new division. You'll gain real industry knowledge, build lasting customer relationships, and grow alongside a company that values initiative, teamwork, and long-term success. If you're motivated, curious, and ready to be part of something new, we want to hear from you. Your Local Experts in Lawn, Tree, and Pest Care At Truly Lawn, we believe that a healthy lawn isn't just about curb appeal-- it's about creating a beautiful, thriving outdoor space you can enjoy year- round. As a privately owned and locally operated company, we specialize in lawn, tree, and pest control services tailored specifically for the New England climate. Our mission is simple: to deliver premium, environmentally responsible care that helps your property look its best while protecting the world around it. Pay: $20.00 - $25.00 / hour Pay: * Commission pay Benefits: * Flexible schedule * Paid time off * Employee discount * Paid training Job Type: fulltime Schedule: * Monday to Friday Education: High school degree Work location: On-site