Now Hiring - Confidential - Professional Services Sales Account Manager - Warehousing, 3PL and Logistics in Lawrence, MA

Full description of the position

Job Title: Sales Account Manager - 3PL Logistics Solutions Location: Onsite - Distribution / Operations Hub Reports To: Director of Sales / VP, Logistics Solutions Role Overview We are seeking a high-performance Sales Account Manager with deep experience in third-party logistics (3PL) operations to grow, manage, and protect a portfolio of logistics clients. This role requires a hunter mentality , strong consultative selling skills, and the operational fluency to design and support complex warehouse and fulfillment solutions. This is an onsite, hands-on role that bridges sales, operations, and customer success. You will originate new business, design logistics solutions, and remain the primary guardrail for customers from onboarding through steady-state execution. Primary Responsibilities Business Development & Revenue Growth * Actively hunt, prospect, and close new 3PL customers across e-commerce, retail, manufacturing, and distribution. * Generate leads through outbound prospecting, referrals, site visits, and industry networking. * Identify customer supply chain pain points and translate them into tailored logistics solutions. * Own deal strategy, pricing models, margin targets, and contract negotiations. Solution Design & Client Onboarding * Design and sell solutions covering: * Inbound receiving, outbound shipping, e-commerce fulfillment * Put-away, slotting, pallet/case/each picking * Cross-docking, transloading, flow-through distribution * Kitting, light assembly, packaging, labeling, RFID * Cartonization, palletization, depalletization * Short-term surge storage and long-term warehousing * Customized racking and seasonal inventory programs * Returns processing, inspection, refurbishment, restocking, salvage, recycling, destruction * Develop customer profiles, SOPs, volume forecasts, and operational playbooks. * Lead new client launches and ensure smooth handoff into operations. Account Ownership & Client Guardrail * Serve as the single accountable owner for assigned customers. * Ensure the client profile, service model, and pricing structure are followed. * Monitor service levels, volume shifts, storage utilization, and profitability. * Identify upsell and cross-sell opportunities across warehousing, transportation, and reverse logistics. * Proactively intervene if performance, margin, or operational scope drifts. Operational Collaboration * Work onsite with warehouse leadership, WMS/TMS teams, and customer service. * Participate in continuous improvement initiatives for: * Inventory accuracy * Picking efficiency * Space utilization * Labor optimization * Cost reduction * Help resolve issues related to inventory visibility, cycle counts, system integration, and order flow. Systems & Reporting * Leverage WMS, TMS, and inventory visibility portals to: * Track SKU-level inventory * Monitor order flow and fill rates * Identify exceptions and risks * Use data to support customer QBRs, renewals, and growth proposals. Required Experience * 5+ years in 3PL, logistics, or contract warehousing sales * Proven track record of: * Closing mid-market to enterprise logistics accounts * Selling multi-service warehouse and fulfillment solutions * Hands-on knowledge of: * WMS & TMS platforms * SKU-level inventory visibility * E-commerce and retail fulfillment workflows * Peak-season surge planning and seasonal inventory management * Experience selling: * Storage, handling, fulfillment, and value-added services * Reverse logistics and returns management Who You Are * A hunter who thrives on opening doors and closing complex deals * Self-managed and highly accountable -- you don't wait to be told what to do * Operationally fluent -- you can walk a warehouse floor and spot problems * Client-obsessed -- you protect relationships and margins simultaneously * Ambitious and competitive , with a strong desire to build something meaningful * Willing to roll up your sleeves to support customers and operations when needed * A team builder who helps elevate the entire logistics organization Job Type: Full-time Pay: $100,000.00 - $130,000.00 per year Benefits: * Dental insurance * Health insurance * Paid time off Work Location: In person